Dynamic and highly motivated professional with over five years of leadership experience and a strong foundation in team building, process improvement, and problem-solving. Eager to apply transferable skills in a Business Development Representative role at a software company to drive growth and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Sales Technology Advisor
Archangel Education and Technology
03.2024 - 11.2024
Assisted clients with troubleshooting technical issues, effectively resolving problems and maintaining positive relationships.
Managed vendor relationships to negotiate favorable terms and ensure timely delivery of products and services.
Provided expert technical advice and product knowledge to customers, ensuring right solutions for their needs, resulting in improved customer satisfaction and retention.
Evaluated emerging technologies to stay ahead of industry trends, ensuring optimal service offerings for clients.
Achieved 13% over sales target, consistently surpassing monthly and quarterly goals through strategic product recommendations and relationship building.
Assisted in development and implementation of targeted sales strategies that drove both revenue and market penetration.
Warehouse Manager (Contract)
Amtrak/Armark
07.2021 - 11.2022
Managed inbound and outbound merchandise inventories, which resulted in an enhanced efficiency rate of 15%
Supervised and inspired a team of warehouse employees, leading to a 10% decrease in product loading times onto Amtrak trains
Collaborating with Amtrak to streamline product inventory management, we were able to reduce discrepancies by 20%
In addition, I developed and implemented training programs for employees, resulting in a 25% improvement in performance and emphasizing company safety protocols
Sales Associate/Manager
Good Guys Provisions
01.2016 - 06.2022
Led a team of 20+ employees, resulting in a 12% increase in team productivity by assigning warehouse tasks to ensure a 15% improvement in inventory accuracy and efficiency
Improved client satisfaction by 18% through strong relationship building and vendor management while streamlining daily processes, ultimately reducing transaction errors by 20%
Head Master at Ministry of Education, Tertiary Education, Science & TechnologyHead Master at Ministry of Education, Tertiary Education, Science & Technology