Daniel Hatcher
Fort Belvoir,VA
Summary
Driven by a results-focused approach, I have leveraged teamwork and problem-solving skills to meet objectives and exceed expectations. I excell at streamlining processes for efficiency, enhancing team performance, and fostering mutually beneficial relationships, all of which contribute to significant operational improvement and increased proficiency. I received the US Army Safety Award for superior compliance and innovation, and was inducted into the Order of Military Medical Merit (O2M3) for excellence in service to the nation. I wish to continue my service to our nation, citizens and visitors alike, in a civilian setting.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Company First Sergeant
United States Army
01.2023 - 12.2025
- Managed a company of 300 personnel.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Leader, Inpatient Services
Landstuhl Regional Medical Center
01.2020 - 01.2023
- Streamlined nursing procedures by consistently updating knowledge of best practices and industry standards.
- Collaborated with interdisciplinary team members, ensuring seamless coordination of care for patients.
- Increased patient safety by diligently documenting medical information, treatment plans, and nursing interventions.
- Championed quality improvement initiatives within the nursing department, leading to higher efficiency levels and improved patient outcomes.
- Managed facility's COVID19 response operations during the pandemic outbreak.
- Served as a mentor and preceptor for new nursing staff, guiding them through the learning process while maintaining high standards of patient care.
- Managed budgets responsibly; optimized allocation of financial resources toward priority items without compromising quality or effectiveness.
- Developed comprehensive training programs for new recruits, ensuring a thorough understanding of job responsibilities and expectations.
- Directed employees, set schedules and prioritized work assignments.
- Set clear team goals and delegated tasks and set deadlines.
Senior Drill Sergeant
United States Army
01.2016 - 01.2020
- Developed highly skilled soldiers through rigorous physical, mental, and technical training sessions.
- Analyzed individual strengths/weaknesses of over 3000 trainees and tailored instruction toward their development.
- Used established procedures to develop fresh recruits into competent soldiers.
- Adapted swiftly to changing mission requirements or operational priorities while maintaining focus on training objectives.
- Organized realistic combat scenarios during field exercises as a means of enhancing situational awareness skills among participants.
- Taught subjects such as basic rifle marksmanship, ceremony and basic combat training programs.
- Upheld military customs and courtesies at all times, instilling professionalism in both trainees and fellow instructors alike.
- Received consistently high evaluations from superiors for outstanding leadership abilities and effective training methods.
- Taught and enforced U.S. Army values and military standards.
- Cultivated a disciplined environment to maintain high standards of performance and professionalism among all personnel.
- Incorporated classroom lectures into daily routine, providing soldiers with essential knowledge on military history, policies, and regulations.
- Streamlined administrative processes for better record-keeping and communication between staff members.
- Conducted regular evaluations of soldier progress, providing constructive feedback for improvement when necessary.
- Enhanced training efficiency by implementing innovative drill techniques and strategies.
- Led by example, consistently demonstrating strong work ethic, dedication to duty, and commitment to excellence in every aspect of the job.
- Oversaw comprehensive training for over 1200 soldiers each year.
Senior Leader, Executive Medicine
Fort Belvoir Community Hospital
04.2013 - 01.2016
- Managed the care of active duty and retired senior military and executive civilian leaders in the National Capital Region.
- Promoted a positive work environment that fostered teamwork, communication, and accountability among staff members.
- Directed employees, set schedules and prioritized work assignments.
- Optimized workflow by delegating tasks according to individual skill sets and availability.
- Set clear team goals and delegated tasks and set deadlines.
- Managed the procurement process for essential tools and materials required for ongoing maintenance tasks.
- Evaluated staff performance regularly, providing constructive feedback and implementing additional training when necessary.
- Enhanced team efficiency by conducting thorough training sessions on equipment operation and safety protocols.
- Conducted regular inspections and audits to support proper functioning of equipment and safety and environmental compliance.
- Interacted with employees to seek input on process and equipment improvement.
- Pursued and suggested operational improvements to enhance quality, improve productivity and reduce costs.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Manager, Warrior Medicine Clinic
Fox Army Health Center
03.2011 - 05.2012
- Managed a staff of 24 military and civilian personnel in a clinical setting.
- Overhauled outdated record-keeping systems, transitioning towards digital platforms for increased accuracy and efficiency in documentation processes.
- Provided dedicated, compassionate support to patients and families during difficult medical situations, demonstrating empathy and professionalism in all interactions.
- Organized community outreach events to raise awareness about pediatric health issues and promote preventive measures.
- Established effective communication channels with parents to facilitate understanding of treatment options and follow-up care.
- Managed sensitive patient information with strict confidentiality, adhering to HIPAA regulations and safeguarding against data breaches.
- Fostered a culture of patient-centered care by actively seeking feedback from families and implementing improvements based on their suggestions.
- Enhanced clinic efficiency through streamlining appointment scheduling and optimizing staff allocation.
- Evaluated staff performance regularly, offering constructive feedback and fostering an atmosphere of continuous improvement within the clinic setting.
- Monitored compliance with infection control protocols, contributing to a safer clinical environment for patients and staff alike.
- Implemented evidence-based practices in patient care, leading to improved quality and consistency of services provided.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Senior Line Medic
United States Army 2nd Infantry Division
08.2008 - 03.2011
- Deployed to Baghdad, Iraq 2009-2010 in support of Operation Iraqi Freedom.
- Provided critical care in often high risk, volatile situations, when split-second decisions were required to save lives.
- Organized inventory of medications and supplies, ensuring adequate stock levels for prompt response to emergencies.
- Developed strong relationships with local hospitals for efficient patient transfers and better coordination.
- Delivered high-quality emergency medical care under challenging conditions in various environments.
- Improved communication among team members by implementing effective protocols and procedures.
- Maintained detailed reports on each operation conducted enabling better insights into improvements required.
- Mentored junior medics, sharing expertise and strengthening overall team performance.
- Assessed medical conditions of patients in pre-hospital settings.
- Handled patient transfers from one medical facility to another.
- Collaborated with medical doctors and other healthcare professionals.
- Dispensed medications and monitored patient reactions.
- Enhanced patient care by efficiently managing medical resources and equipment.
District Sales Manager
Arizona Beverage Company
06.2004 - 08.2008
- Led a sales team of 12 vendors in and around central Florida.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
- Implemented systems and procedures to increase sales.
- Facilitated business by implementing practical networking techniques.
- Organized promotional events and interacted with community to increase sales volume.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Gate Agent
Delta Air Lines, Inc
06.2001 - 06.2004
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Coordinated closely with ramp agents to ensure proper loading of baggage onto aircrafts according to weight limits.
- Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
- Collaborated proactively with security personnel to address potential safety concerns at the gate area promptly.
- Maintained clear communication between ground staff, flight crew, and other airport personnel to ensure smooth gate operations.
- Managed passenger check-in by verifying customers' travel documentation.
- Conducted pre-boarding announcements professionally, informing passengers of important safety guidelines and boarding procedures.
- Assisted customers with ticketing and baggage check-in requirements.
- Enhanced customer satisfaction by providing efficient and courteous service during the boarding process.
- Utilized company software efficiently for ticketing transactions, processing payments securely while maintaining accurate records.
- Checked in passengers efficiently, verifying identification and travel documents for accuracy and compliance with airline policies.
- Managed passenger boarding, ensuring accurate ticket verification and seat assignments.
- Streamlined gate operations for timely departures and minimized delays.
- Worked closely with U.S. Customs officials in the processing of visitors from around the world.
Vendor
Frito Lay
06.1995 - 06.2001
- Serviced retail customers across west central Mississippi and east central Louisiana.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Education
Associate of Science - Health Sciences
Kaplan University
01.2013
Skills
- Licensed Practical Nurse
- CPR certified
- Secret security clearance
- Bilingual German
- Expert Marksman
- Proficient Bass Guitarist
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Affiliations
- Order of Military Medical Merit
Certification
- Licensed Practical Nurse
- CPR
- Secret Clearance
Interests, Pursuits
Avid outdoorsman, passionate about U.S. and World history, archaeology, and paleontology. Currently pursuing a Bachelors Degree in Military History. Previous experience in musical theater performance and as a bass guitarist/vocalist.
Languages
English
Native or Bilingual
German
Limited Working
Contact
Dan Hatcher
9247 General Road
Fort Belvoir, VA. 22060
(407) 561-7673
DanHatcher@live.com
Awards
2x Meritorious Service Medals
8x Army Commendation Medals
7x Army Achievement Medals
2x Humanitarian Service Awards
1x Military Outstanding Volunteer Service Medal
1x Expert Field Medical Badge
1x Combat Medical Badge
1x Meritorious Unit Citation
1x Superior Unit Award
Timeline
Company First Sergeant
United States Army
01.2023 - 12.2025
Senior Leader, Inpatient Services
Landstuhl Regional Medical Center
01.2020 - 01.2023
Senior Drill Sergeant
United States Army
01.2016 - 01.2020
Senior Leader, Executive Medicine
Fort Belvoir Community Hospital
04.2013 - 01.2016
Manager, Warrior Medicine Clinic
Fox Army Health Center
03.2011 - 05.2012
Senior Line Medic
United States Army 2nd Infantry Division
08.2008 - 03.2011
District Sales Manager
Arizona Beverage Company
06.2004 - 08.2008
Gate Agent
Delta Air Lines, Inc
06.2001 - 06.2004
Vendor
Frito Lay
06.1995 - 06.2001
Associate of Science - Health Sciences
Kaplan University
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