Daniel Hays
Anacortes,WA
Summary
Certified and results-driven medical information professional with over 20 years of experience managing medical information services and proven success in boosting efficiency and streamlining procedures. Adept at developing educational materials and training programs and maintaining key assets, including goal setting, planning, quality assurance, and policy and procedure development. Exceptional leadership skills in managing strategic projects, resolving problems, improving customer satisfaction, making operational improvements, and fostering relationships with medical, legal, and regulatory departments. Strong knowledge of accreditation standards, federal, state, and local regulations, and third-party guidelines. Dedicated to upholding the highest standards of medical information integrity and significantly contributing to enhanced patient outcomes by disseminating reliable and impactful medical information
Overview
16
16
years of professional experience
Work History
Senior Scientific Communications Manager
Med Communications, Inc
Memphis, TN
07.2021 - Current
- Contribute to the execution of the MI deliverables to support brand differentiation in all product lifecycle phases, including launch and mature brands
- Possess an in-depth knowledge of disease-state and clinical data. Translate to medical materials used for scientific exchange and SRs
o Successfully develop, update/review, manage, and prioritize medical assets for use by Medical Affairs team; includes management of internal stakeholders and outside vendors
o Provide MI support across Global and the US market and collaborate internationally to drive strategically-aligned and consistent medical communications
o Collaborate with Global and US Medical Leads, Patient Safety, and other stakeholders on the development/update of medical materials and SRs on an ongoing basis
o Contribute to the successful execution of MI deliverables for launch products and secondary launches due to new indication - Medical Affairs Materials
o Strategically lead the creation and management of medical assets used both proactively and reactively by the field Medical Affairs team in line with medical priorities and the materials plan for the global and US markets
o Collaborate within global and US Medical Teams and the global and US MSLs to receive local market feedback on the creation and update of medical assets
o Critically evaluate data from the published biomedical literature and other sources to develop content for materials
o Coordinate the development, review and approval of unpublished data with the global and US Medical teams to support materials
o Provide leadership to and direct outsourced MI partners during the development and update of medical materials to ensure delivery of prioritized assets within agreed upon timelines
o Prepare internal background (FAQ) documents and slide decks for Medical Affairs training purposes
o Collaborate on the availability of materials through different digital channels (e.g., digital/website)
o Review metrics to determine materials usage, focus updates only on priority materials and eliminate low use assets
o Create or review of information submitted to external drug information sources or other medical organizations - Standard Response Documents
o Led and successfully executed the development of an SR database for launch brands to allow product information to be available to HCPs immediately upon launch
o Provided direction on the development, review and approval of SR documents to MI outsource partners
o Serve as MI reviewer on Global and US SRs - Promotional Review
o Contributed to improving content as part of early consult on scientific messaging for major brand campaigns
o Provided accurate scientific review of brand/unbranded assets and verify the accuracy of data; identify key references to support product messaging
o Coordinated development, review and approval of clinical Data on File Packets for unpublished data to support promotional claims
• Medical Information Requests
o Responded to MI requests from Healthcare Professionals on products and ensured relevant, appropriate and timely responses to request
o Serve as a primary reviewer of customized responses to US and Global requests
Clinical Staff Pharmacist
Canyon Vista Medical Center :Tucson Medical Center
01.2021 - 07.2021
- Acted in a lead capacity for patient and engagement and medication adherence program that was designed to improve treatment access for patients with rare diseases
- Delivered clinical guidance, medical device, and patient education in accordance with regulatory and FDA guidance for promotional pharmaceutical product campaigns
- Documented calls in compliance with regulatory and legal demands
- Identified and captured adverse event information and product quality complaints
- Maintained excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines
- Collaborated with patient support and brand management teams to make sure that medications and medical data was accessible to healthcare providers and the patient populations served.
- Assisted in formulary management, evaluating new medications for clinical efficacy, cost-effectiveness, and safety profiles.
- Maintained compliance with USP standards through regular audits of sterile compounding practices and rigorous staff training programs.
- Reduced medication errors by proactively identifying potential drug interactions and contraindications.
Clinical Pharmacy Specialist
University Medical Center of Southern Nevada
12.2017 - 07.2019
- Participated in quality improvement projects aimed at enhancing medication safety within the organization, reducing adverse drug events among patients.
- Mentored pharmacy residents and students, fostering professional growth and development through precepting activities.
- Facilitated effective communication between physicians, nurses, pharmacists, and other healthcare providers regarding complex pharmaceutical care issues.
- Led initiatives to improve antimicrobial stewardship by monitoring antibiotic usage patterns and recommending targeted interventions for optimal treatment outcomes.
- Stayed abreast of current trends in clinical pharmacy practice through continuous professional development activities such as attending conferences and workshops.
- Reduced hospital readmissions by conducting thorough medication reconciliations during patient transitions of care.
- Conducted research on pertinent topics in clinical pharmacy practice, contributing to advancements in the field through publications and presentations.
- Promoted a culture of continuous improvement by identifying areas for potential enhancement in clinical pharmacy practice and recommending appropriate solutions.
- Improved formulary management by evaluating the safety, efficacy, and cost-effectiveness of medications for potential inclusion or exclusion from hospital formularies.
- Served as a subject matter expert on various Pharmacy and Therapeutics committees, providing valuable input on drug-related decisions within the organization.
Clinical Pharmacy Specialist
University of Arizona Health Care
09.2008 - 08.2014
- Participated in quality improvement projects aimed at enhancing medication safety within the organization, reducing adverse drug events among patients.
- Mentored pharmacy residents and students, fostering professional growth and development through precepting activities.
- Facilitated effective communication between physicians, nurses, pharmacists, and other healthcare providers regarding complex pharmaceutical care issues.
- Led initiatives to improve antimicrobial stewardship by monitoring antibiotic usage patterns and recommending targeted interventions for optimal treatment outcomes.
- Developed educational materials regarding common disease states for both patients and staff members within the facility to enhance understanding of therapeutic options available.
- Conducted research on pertinent topics in clinical pharmacy practice, contributing to advancements in the field through publications and presentations.
- Improved formulary management by evaluating the safety, efficacy, and cost-effectiveness of medications for potential inclusion or exclusion from hospital formularies.
- Served as a subject matter expert on various Pharmacy and Therapeutics committees, providing valuable input on drug-related decisions within the organization.
- Assisted in the development and implementation of therapeutic protocols for various disease states, ensuring standardized medication therapy approaches across the organization.
- Conducted regular audits of clinical pharmacy services to ensure adherence to established policies, procedures, and best practices within the profession.
- Developed clinical guidelines for the safe and effective use of high-risk medications in collaboration with other healthcare professionals.
Education
Doctor of Pharmacy - Pharmacy
University of Minnesota
Minneapolis, MN, United States05.2000
Bachelor of Science - Pharmacy
University of Minnesota
Minnesota, MN05.1999
Skills
- Project Management
- Experience across multiple Therapeutic and Specialty Areas
- Drug Safety & Pharmacovigilance
- Global Line manager & cross-functional team collaborator
- Data analysis
- Onboarding and training management
- Quality Compliance Audits
- Medical Information Contact Center (MICC) management
- FDA, EU, and ICH guidelines
- Data Analysis Capabilities
- Regulatory Compliance Knowledge
- Continuous Improvement Mindset
Accomplishments
- Supervised multiple new pharmaceutical product and service projects.
- Licensed Registered Pharmacist
- Board Certified Pharmacotherapy Specialist
- Fellow of the American Society of Health-Systems Pharmacists
- Achieved an increase in operational process efficiency by introducing process automation, program management and data visualization tools for vital project tasks.
- Contributed to over 40 peer-reviewed journal articles and multiple book chapters related to Pharmacy and Emergency Medicine, establishing a reputation as a thought leader.
- Played a pivotal role in an AHRQ grant project designed to study the benefits of a pharmacist on patient safety in the Emergency Department, leading to significant findings that enhanced patient care protocols.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureTimeline
Senior Scientific Communications Manager
Med Communications, Inc
07.2021 - Current
Clinical Staff Pharmacist
Canyon Vista Medical Center :Tucson Medical Center
01.2021 - 07.2021
Clinical Pharmacy Specialist
University Medical Center of Southern Nevada
12.2017 - 07.2019
Clinical Pharmacy Specialist
University of Arizona Health Care
09.2008 - 08.2014
Doctor of Pharmacy - Pharmacy
University of Minnesota
Bachelor of Science - Pharmacy
University of Minnesota
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