Daniel Hearn

• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Developed and implemented key account plans to meet customer needs and increase company profitability.
• Identified new opportunities for growth within existing accounts, as well as potential new customers.
• Conducted meetings with clients to discuss their objectives, challenges, and strategies.
• Managed the relationship between internal teams and external customers.
• Collaborated with sales team members to develop solutions tailored to customer needs.
• Monitored competitive activities within assigned accounts and communicated findings to management.
• Sought out opportunities for upselling additional products or services to existing customers.
• Established strong relationships with clients through regular communication and follow-up activities.
• Implemented processes that increased operational efficiency while maintaining quality standards.
• Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
• Increased product sales through targeted marketing campaigns.
• Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
• Achieved and exceeded sales targets for key accounts through effective planning and execution.
• Established and maintained strong relationships with decision-makers and influencers within key accounts.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.

Lead Leak Sealing Technician

• I passed the Level 3 qualification test for Lead Leak Sealing Technician.
• Worked closely with facility contacts to assess job requirements and specifications.
• Took detailed measurements of workpieces.
• Collaborated with engineers to determine optimal repair solutions and design packages.
• Supervised and helped with the installation of leak repair devices, ensuring compliance with safety and
  operational standards.
• Organized, analyzed and prepared technical data reports.
  Supplied production data to field operators, technicians, engineers and supervisors.
• Tested components, assemblies and systems to diagnose problems.
• Measured and marked pipes for cutting and threading.
• Drove team performance through effective training, coaching and motivation of line employees.
• Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing
  strategies to optimize workflows.
• Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and
  maintenance.
• Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
• Enforced compliance with quality standards to maintain production requirements and sustain business operations.
• Entered and distributed work orders to other technicians.
• Managed quality control and maintained high level of customer satisfaction.
• Recommended corrective and preventive actions to boost product reliability.

Lead Machining Technician

Lead ISO/Hydro Technician

Lead Bolting Technician

Responsible for all forms of NDE at the ExxonMobil Beaumont Refinery, Chemical and Polyethylene Plants. Responsible for making sure that all ground/ropes technicians, API's, CWI's, Scopers, Data Analyst and Safety were completing all task at hand and had all tools and equipment needed for their task.

• Monitored worksite personnel to maintain high levels of quality and performance.
• Complied with operational standards and OSHA regulations.
• Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
• Organized and participated in weekly/monthly on-site meetings with clientele and subcontractors.
• Maintained safe operating compliance and verified that operations met best practice standards.
• Retained records of supplies and tools used and tasks performed for each project.
• Established and maintained project white boards on site.
• Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
• Participated in round table discussions to pose questions and answers regarding issues pertaining to safety, compliance and overall maintenance.
• Oversaw all interviews and responsible for all hiring of employees for my sites.

• Managed incoming and outgoing correspondence and packages to support smooth daily operations.
• Documented field report information using adobe and excel to create reports and generate tracking files.
• Collected and organized documents and supplies for Exxon refinery, chemical and bpex.
• Administered Exxon testing for new hires
• Lead PMI technician on turnaround jobs
• Certified in XRF, OES, Hardness and Ferrite testing
• Organized, analyzed and prepared technical data reports.

• Organized, analyzed and prepared technical data reports.
• Supplied production data to field operators, technicians, engineers and supervisors.
• Tested components, assemblies and systems to diagnose problems.
• Measured and marked pipes for cutting and threading.
• Drove team performance through effective training, coaching and motivation of line employees.
• Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
• Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
• Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
• Enforced compliance with quality standards to maintain production requirements and sustain business operations.
• Entered and distributed work orders to other technicians.
• Managed quality control and maintained high level of customer satisfaction.
• Recommended corrective and preventive actions to boost product reliability.

• Performed XRF testing With Niton, Bruker, Innovex instruments
• Performed OES testing Using arc met
• Performed hardness testing using multiple instruments
• Performed on-site grain structure testing
• Responsible for building reports using word, excel and adobe
• Point mapping field ISO drawings

• Bolting technician running crews on outages
• Oversee exchanger crews at LHR and CVO
• Lead leak sealer, measure and design field clamps for major leaks, bull rigging 10,000lb + clamps in pipe racks
• Line freezes
• Offshore leak sealing, bolting, pipe cuts, clang facing, valve packing
• Valve technician
• Pipe cutting
• Some field machining on flange faces and pump bases
• Completed repairs, performed preventative maintenance and kept records in quality system.
• Took field measurements and recorded daily quantities.
• Leveraged technical knowledge and equipment operations experience to complete effective repairs.
• Diagnosed malfunctions to various tools, equipment and machinery components.
• Sustained safety protocol by executing routine tests and ensuring proper and safe equipment handling.
• Kept all equipment running by paying close attention to signs of issues and completing quality repairs.
• Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.