Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Hennessey

Boston,MA

Summary

Service-driven restaurant team member knowledgeable about mixology and popular craft beers. Effective at keeping supplies stocked, tables cleared and glasses polished to appeal to customers from all walks of life. Prepared to offer expertise gained over 8 years of experience and take on dynamic position with growing establishment.

Overview

9
9
years of professional experience

Work History

General Manager

JM Curley, Wig Shop, Bogies Place
10.2024 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Analyzed sales data to identify trends in consumer preferences, guiding future menu development efforts.

Banquet Manager/F&B Operations Manager

Hilton Boston Park Plaza Hotel
06.2022 - 10.2024
  • Cultivated an inclusive work culture promoting open communication, teamwork and staff empowerment resulting in a motivated and high-performing team.
  • Ensured timely preparation of food and beverage stations, resulting in smooth event execution.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.

General Manager / Beverage Director

Pastoral Artisan Pizza
06.2021 - 06.2022
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Directed successful operational turnaround, eliminating over $10,000 in debt.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.

General Manager

The Smoke Shop BBQ
03.2018 - 06.2021
  • Oversaw computer database and physical filing systems.
  • Handled cash in accurate manner and prepared deposits.
  • Completed inventory purchases and oversaw restocking.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
  • Managed Bar/Server team schedules with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Led and directed team members on effective methods, operations and procedures.
  • Directed successful operational turnaround, eliminating over $1000 in debt

Bar Manager

Prairie Fire
01.2017 - 03.2018
  • Poured and prepared mixed drinks for over 150 customers daily and created new libations that drew in clientele.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed unique drink and cocktail offerings to enhance bar reputation.
  • Maintained atmosphere of enthusiastic customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maximized customer service by training staff, overseeing operations and resolving issues in timely manner.
  • Shrunk inventory costs 15% through proactive evaluation and adjustment of vendor relationships.

Education

High School Diploma -

Quincy High School
Quincy
2012

Some College (No Degree) - Business Administration

Bunker Hill Community College
Charlestown, MA

Skills

  • Training and development background
  • Staff training/development
  • Budget administration
  • Inventory management
  • Advanced Aloha Back Office knowledge
  • Advanced knowledge of Toast/ALOHA POS
  • Advanced knowledge of G Suite
  • TIPS Certified
  • Serve-Safe Manager Certification
  • Performance improvement continuously with each title
  • Excellent managerial techniques

Timeline

General Manager

JM Curley, Wig Shop, Bogies Place
10.2024 - Current

Banquet Manager/F&B Operations Manager

Hilton Boston Park Plaza Hotel
06.2022 - 10.2024

General Manager / Beverage Director

Pastoral Artisan Pizza
06.2021 - 06.2022

General Manager

The Smoke Shop BBQ
03.2018 - 06.2021

Bar Manager

Prairie Fire
01.2017 - 03.2018

High School Diploma -

Quincy High School

Some College (No Degree) - Business Administration

Bunker Hill Community College

Similar Profiles

CREATE PROFILE