Daniel Hernandez
Las Vegas,NV
Summary
Proactive Food Service Worker with extensive experience in managing orders and maintaining clean workspaces. Skilled in boosting customer satisfaction, training new staff, and enhancing team efficiency. Known for strong problem-solving skills and ensuring smooth operations during peak hours.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Clark County School District, CCSD
05.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Enhanced team efficiency with streamlined food preparation processes.
Cashier Team Lead
Jack in the Box
10.2019 - 09.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Increased customer loyalty and retention.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Computer Technician Assistant
Desert Com
05.2019 - 10.2019
- Researched and identified solutions to technical problems.
- Assisted in upgrading company network infrastructure for increased efficiency and security.
- Coordinated efficiently with vendors for timely replacement of defective components under warranty coverage.
- Conducted workstation setup services for new hires, ensuring all necessary equipment was properly configured before their first day of work.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
High School Diploma -
Odyssey Charter Schools
Las Vegas, NV07-2021
Skills
- Multitasking
- Cleaning and sanitation
- Order taking accuracy
- Food assembly
- Professionalism
- Conflict Resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Worker
Clark County School District, CCSD
05.2022 - Current
Cashier Team Lead
Jack in the Box
10.2019 - 09.2022
Computer Technician Assistant
Desert Com
05.2019 - 10.2019
High School Diploma -
Odyssey Charter Schools