Daniel Hickerson
Crawfordsville,IN
Summary
Security-focused and diligent Team Leader skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Calm under pressure. Hard worker who will go above and beyond to complete tasks and duties.
Overview
2
2
years of professional experience
4
4
Certification
Work History
Security Team Leader
Securitas Security Services USA
Lafayette, IN
07.2021 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance of duties.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within plant.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Lead Sales Associate
Dollar General
Frankfort, IN
02.2014 - 07.2015
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN06.2023
Bachelor of Science - Social Studies Education
Indiana State University
Terre Haute, IN05.2021
High School Diploma -
Frankfort Senior High School
Frankfort, IN06.2014
Skills
- Daily Status Reports
- Safety and Security
- Administrative Duties
- Attentive and Observant
- CCTV Monitoring
- Medical Emergency Response
- CPR Certified
- Basic First Aid
- Security Officer Supervision
- Shift Scheduling
- Security Team Leadership
- Team Player
Certification
- CPR
- AED
- First Aid
- Suicide Prevention
Timeline
Security Team Leader
Securitas Security Services USA
07.2021 - Current
Lead Sales Associate
Dollar General
02.2014 - 07.2015
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Bachelor of Science - Social Studies Education
Indiana State University
High School Diploma -
Frankfort Senior High School
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