Summary
Overview
Work History
Education
Skills
Timeline
21
DANIEL HIGDON

DANIEL HIGDON

Summary

Accomplished and Mission-Focused Professional bringing a proven record of implementing Operational and Strategic organizational planning, Advocacy, engaging Marketing Campaigns and Events designed to increase public awareness, Donor, Stakeholder, Corporate Partnerships and Community investment and involvement.

Overview

19
19
years of professional experience

Work History

Regional Operations Director

Feeding America-Lowcountry Food Bank
Charleston, USA
01.2018 - Current
  • Spearheading organizational growth as Annual and 5-Year Strategic Planning Team Leader: Guiding Employees, Donors, Board of Directors, Stakeholders, and Community Partners toward a sustainable framework of measurable metrics, while addressing Final Vision, Mission, Values, Priorities and achievable goals: Long-term Operational objectives, Departmental fiscal responsibility
  • Continuous improvement, Donor & Development monetary, achievable goals
  • Policy development: Building support for local, state, and federal policies
  • Navigating Equality, Diversity and Inclusion measures
  • Pro-active campaigner leveraging existing networks and building new connections
  • Leading Best-in-Class Corporate Events: Staff Lead for design and implementation of cross-disciplinary event communications to mobilize staff and volunteers for in-person and virtual tours, events and fundraising activities, for 35 to 3,500 attendees
  • Cost-Effective Transportation Logistics Management: Directed organizational KPI's and identified systems improvement tools to increase new partnerships, expand their on-site productivity resources, reduce internal labor and transportation costs by 17%
  • Data Driven: Using data to drive decision-making, by implementing GIS demographic, behavioral, and economic data, internal program survey development & measurement tools, and National Census Data to regularly influence the number of events and allocation of resources, resulting in: 21% increase in equitable Total Number of Distribution Events in 16-month span
  • Surpassed by 23% previous total number of clients served
  • By and National Census Data
  • Capturing, documenting
  • Expanded measureable monetary contributions and stakeholder engagement
  • Increased income with grant-funding dollars associated tied to rural-community and other areas requiring the most assistance.

Area Manager

FedEx Ground
Tampa & Charleston, USA
01.2010 - 01.2018
  • Streamlined transportation operations resulting in 23% increase in on-time deliveries and 9% increase in overall revenue in 3 years, by analyzing existing operational models, developing new SOP's to maximize efficiencies and communicating revised quality standards to cross-functional teams
  • Increased annual fiscal targets as Frontline Manager for assigning and directing employees daily route schedules: 12 metro business and residential routes, spanning 4 metropolitan counties, Increased pick-up and delivery of over 315,000 courier pieces & packages over a 3-year period: hubs, local stations, freight service centers, port authorities
  • And retail locations
  • Chief Navigator of Transportation Strategies to include: Forecasting, Policy Administration, Planning, Schedule Optimization, Logistics, Delivery Performance & Logistics, Carrier negotiation, and Line Haul operations, while ensuring fleet and carriers are compliant with local, state, and federal safety and regulatory requirements.

Vice President-Professional Development & Events

Orlando Regional Realtor Association
Orlando, FL
01.2007 - 01.2009
  • Principal Director of training, continuing education, distance learning, training, and curriculum development for an association of over 10,000 members, in the management of 150 course offerings throughout the year
  • Key Organizer of Annual Law Symposiums: Bringing together the State’s top Attorneys, Government officials, Real Estate Brokers & Agents for Certified Education, Training and Networking
  • Complete Event management to include: Agendas, Keynote Speaker Acquisition, Space Procurement & Planning, Budgeting & Expense Tracking, Sponsorships, Audio Visual Technology, Travel & Accommodations, Q&A sessions, Security, Procurement of Civic Permits, Data recaps & Evaluations
  • Collaboration
  • Working in tandem with Board of Directors, Committees and Association Members to guide association in daily operations, representation at local, state and national legislative meetings.

Education

Bachelor of Arts - French & Organizational Communications

Indiana University-Indianapolis
Indianapolis, IN

Academic Year Abroad - Language, Communications & History

Universite de Paris-La Sorbonne
Paris

Skills

  • Supply Chain Optimization
  • Transportation & Logistic Efficiency
  • Google Analytics
  • Media
  • Event & Trade Show Spokesperson
  • Constant Contact
  • Microsoft Teams/Office 365
  • Effective Warehousing
  • Inventory Control & Loss Prevention
  • Raiser’s Edge NXT
  • Data & Project Leadership
  • Corporate Portfolio Management
  • Disaster Response Leader
  • Marketing Communications
  • Social Media & Web Content Creation
  • Cloud Computing
  • Equity, Diversity & Inclusion Training
  • Salesforce
  • Grant Proposal Management

Timeline

Regional Operations Director

Feeding America-Lowcountry Food Bank
01.2018 - Current

Area Manager

FedEx Ground
01.2010 - 01.2018

Vice President-Professional Development & Events

Orlando Regional Realtor Association
01.2007 - 01.2009

Bachelor of Arts - French & Organizational Communications

Indiana University-Indianapolis

Academic Year Abroad - Language, Communications & History

Universite de Paris-La Sorbonne

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DANIEL HIGDON