Dynamic Supervisory Program Manager with extensive experience at U.S. Fish & Wildlife Service, excelling in project management and federal regulations compliance. Proven track record in budget management and stakeholder engagement, leading teams to achieve strategic objectives. Recognized for enhancing program performance through effective communication and process improvement initiatives.
Overview
29
29
years of professional experience
Work History
Supervisory Program Manager
U.S. Fish & Wildlife Service
Colorado Springs
01.2011 - Current
Directed Program Accomplishment Reporting Branch as Supervisory Program Manager for DOI/FWS/CI/PPP.
Reviewed and approved project proposals to ensure alignment with agency goals.
Led compliance audits to assess adherence to federal regulations and guidelines.
Developed project plans, identified risks, set objectives and monitored progress towards completion.
Led team of four IT professionals and up to 14 contractors for CI Program's IT systems.
Developed system requirements from diverse stakeholder feedback on federal award regulations.
Contributed to decisions on FWS-wide financial assistance policy and programs within CI management team.
Provided oversight for all programmatic and accomplishment reporting operations, including strategy and interagency liaison.
Implemented policy on financial assistance reporting, IT management, and federal regulations compliance.
Managed PAR Branch budget of approximately $2.2M annually, covering personnel and infrastructure.
Oversaw end-user support and technical assistance for CI program systems and data.
Oversaw program compliance with requirements, schedule and budget.
Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
Communicated regularly with external partners to ensure alignment of strategies and goals.
Prioritized tasks and managed teams throughout multiple projects.
Managed external client and business partner relationships.
Generated and delivered reports, program review presentations and other program status updates.
Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
Conservation Program Specialist
U.S. Fish & Wildlife Service
Lakewood
01.2008 - 01.2011
Interpreted agency objectives and policies into specific conservation plans, integrating current IT practices.
Developed national strategies and information management plans for Habitat Information Tracking System (HabITS).
Provided leadership in tracking accomplishments for Partners for Fish and Wildlife and Coastal Programs to inform budgeting.
Prepared guidance, policy, and budget materials to advance program activities and partnerships.
Coordinated interagency efforts for national data standardization and technology resource management.
Chaired a work group committee to facilitate discussions on program quality control and development.
Produced annual performance reports and conducted quality assurance for program goals under GPRA.
Led training sessions on HabITS, enhancing communication and information sharing across programs.
IT Specialist
U.S. Fish & Wildlife Service
Fort Collins
01.2006 - 01.2008
Managed IT systems for conservation and wildlife management operations.
Implemented cybersecurity measures to safeguard sensitive data.
Developed training materials for new technologies and software applications.
Trained end users on effective utilization of new systems and technologies.
Assisted in maintaining IT asset inventory for compliance purposes.
Coordinated with vendors for procurement of IT products and services.
Collaborated with technical staff to define system improvement objectives.
Served as primary contact for incoming technical service requests.
Advanced Discipline Specialist III
Johnson Controls, Inc.
Fort Collins
05.1998 - 01.2006
Developed and maintained multiple life-cycle web applications for U.S. Fish & Wildlife Service's ECOS.
Analyzed data to identify trends and recommend improvements in system performance.
Analyzed customer needs and recommended appropriate products or services.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Coordinated five developers as Task Coordinator and Product Manager, overseeing budgeting and scheduling.
Secured annual task funding while migrating team to a new development environment.
Achieved eight internal performance goals within twelve months related to project tracking and code repository establishment.
Served as Technical Lead and primary client interface for HabITS and ECDMS, generating proposals and progress reports.
Administered multiple Oracle instances, managing schema creation, data porting, and performance tuning.
Delivered application support to Washington Office, conducting user training and presenting technology releases.
Executed ancillary tasks including documentation, regression testing, and end-user support.
Graduate Teaching Assistant
Colorado State University
Fort Collins
01.1997 - 01.1998
Served as primary instructor for two semesters of undergraduate Composition and Writing (CO150).
Facilitated engaging classroom discussions to boost student participation.
Developed instructional materials and resources for effective course delivery.
Graded assignments and exams, offering constructive feedback on performance.
Conducted weekly office hours to assist students with academic inquiries.
Collaborated with faculty to innovate teaching strategies and enhance learning outcomes.
Advised students on resource selection for research projects.
Participated in departmental meetings to discuss instructional methods and improvements.
Education
Bachelor of Arts - Program of Liberal Studies
University of Notre Dame
Notre Dame, Indiana
05-1997
International Studies Program -
University of Notre Dame
London, England
01-1996
Master of Arts - English Literature
Colorado State University
Fort Collins, Colorado
Skills
Project management
Federal regulations compliance
Budget management
Program evaluation
IT systems oversight
Stakeholder engagement
Data analysis
Interagency coordination
Performance reporting
Team leadership
Effective communication
Problem solving
Process improvement
Risk assessment
Strategic direction
Team development
Customer service
Training and development
Project coordination
Product development
Critical thinking
Strategic planning
Training
USFWS Employee Supervision, 2007
GIS Introduction for Conservation Professionals, 2006
USFWS Employee Foundations, 2006
Partners for Fish and Wildlife—Habitat Restoration, Sacramento, 2003
Internet Developers National FWS Workshop, 2001
Java Developers Conference, NCTC, 2002
Skill Builders XML, Fort Collins, 2001
Skill Builders Oracle 8i, Fort Collins, 2001
Professional Recognition
USFWS, WSFR, Appreciation Award, 2020
NextGov Professional Recognition Award, 2010
USFWS, NCTC Certificate of Appreciation, 2007
IAP World Services, Performance Award, 2005
Johnson Controls, Performance Award, 2004
Johnson Controls, Performance Award, 2001
Johnson Controls, Merit Award, 2000
Johnson Controls, Involved Employee Award, 1998
Accomplishments
NextGov Award - May 27, 2010
Federal managers recognized for taking risks, overcoming bureaucratic inertia and cultural resistance to roll out technology that improves government performance.