Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Daniel Holguin

Tucson,AZ

Summary

  • 10+ years experience in fast-paced sales environment.
  • ARMY and Air Force leadership training
  • Highly motivated individual with the ability to learn new tasks quickly and efficiently.
  • Native Spanish speaker. Verbal and written
  • Able to communicate professionally in person and over the phone.

Overview

15
15
years of professional experience

Work History

Military Police

Army National Gaurd
01.2008 - 12.2019
  • Maintained 100% accountability of assigned equipment worth more than $2,000,000.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Created and implemented security protocols and procedures to safeguard personnel and property.
  • Documented and organized security information accurately and efficiently.
  • Searched vehicles, buildings and homes for evidence of stolen property.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Gathered evidence, processed crime scenes, and questioned witnesses and suspects.
  • Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
  • Provided emergency response security, eliminating hazards, and potential dangers.

Sales Manager

Viaero Wireless
02.2013 - 08.2017
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Organized promotional events and interacted with community to increase sales volume.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Recorded and updated customer information in online systems.
  • Asked pertinent questions to understand customer requirements.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Called prospective customers in designated market area to qualify leads.
  • Followed up with customers to solicit further sales.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

Sales Associate

Verizon Wireless
08.2017 - 10.2019
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed, maintained and utilized diverse client base.
  • Informed customers of promotions to increase sales productivity and volume.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Quoted prices, credit terms and other bid specifications.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained current knowledge of evolving changes in marketplace.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Consulted with businesses to supply accurate product and service information.
  • Achieved or exceeded company-defined sales quotas.
  • Solved customer challenges by offering relevant products and services.

Security Forces Member

Air Force
11.2019 - 09.2021
  • Developed security plans and procedures to protect personnel and assets.
  • Operated security console equipment to monitor and control access.
  • Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
  • Trained and mentored junior special forces personnel to apply principles of mission planning, operational security and field skills.
  • Identified and reported suspicious activity to prevent security incidents.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
  • Monitored personnel access and maintained accurate security records.
  • Patrolled grounds to monitor status and safety of premises.
  • Responded to emergency situations quickly and calmly for professional support.
  • Investigated incidents and wrote detailed reports for superior review.

RPA Sensor Operator

Air Force
09.2021 - Current
  • Emplos airborne sensors in manual or computer-assisted modes to actively and/or passively acquire, track, and monitor airborne, maritime, and ground objects.
  • Operate mission equipment, systems, and electronic protection equipment.
  • Continually monitor aircraft and weapons systems status to ensure lethal and non-lethal application of airpower.
  • Perform mission planning and preflight, in-flight, and post-flight duties.
  • Provide Intelligence, Surveillance and Reconnaissance (ISR) and an array of combative capabilities through use of full motion video, sensors, mission equipment, and precision-guided munitions across multiple theaters of operations.
  • Assist in air navigation, Air Order of Battle (AOB) integration, fire control planning, and effective weapons control and delivery tactics determination to achieve overall mission objectives.

Education

GED -

Sidney High School
Sidney, NE
07.2007

Skills

  • Sales Presentation
  • Sales Process
  • Goals and Performance
  • Market Research
  • Coaching and Mentoring
  • Sales Expertise
  • Product and Service Management
  • Product Knowledge
  • Verbal and Written Communication
  • Sales Territory Growth
  • Sales Strategy Development
  • Management of Personnel Resources
  • Excellent Communication Skills
  • Prospecting Skills
  • Judgment and Decision-Making
  • Recruiting and Hiring
  • Analytical Problem Solver
  • Salesforce Software

Accomplishments

  • Awarded "Manager of the year" 4 years in a row at Viaero Wireless and earned a paid vacation for each year.
  • Awarded Warrior of the quarter in my current squadron after returning from Air Force Specially Course.
  • Awarded two individual achievement medals in the Army Nation Guard.

Languages

Spanish
Native or Bilingual

Timeline

RPA Sensor Operator

Air Force
09.2021 - Current

Security Forces Member

Air Force
11.2019 - 09.2021

Sales Associate

Verizon Wireless
08.2017 - 10.2019

Sales Manager

Viaero Wireless
02.2013 - 08.2017

Military Police

Army National Gaurd
01.2008 - 12.2019

GED -

Sidney High School

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Daniel Holguin