Daniel Holguin
El Paso,TX
Summary
Dynamic Sales Manager with a proven track record at Holmar Automation and Machining Inc., excelling in relationship building and strategic planning. Achieved consistent sales growth through effective team training and exceptional customer service, while leveraging strong product knowledge to identify and capitalize on new business opportunities.
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Manager
Holmar Automation and Machining Inc.
01.2010 - 04.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Customer Service Representative
Holmar Automation and Machining Inc.
01.2010 - 04.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
Purchasing Manager
Holmar Automation and Machining Inc.
01.2010 - 04.2025
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Implemented policies to reduce cost and eliminate waste.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
- Identified cost-saving opportunities by conducting comprehensive review of procurement process.
- Responded to market changes by adjusting procurement strategies, ensuring operational agility.
Automotive Mechanic
Pit Stop Lube Center
06.2006 - 12.2019
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Assessed vehicle maintenance status and completed needed service.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
General Manager
Pit Stop Lub Center
06.2007 - 12.2009
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Preparatoria Abierta Ninos Heroes
Chihuahua Mexico06-2009
Skills
- Staff management
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Strategic planning
- Customer service
- Firearm safety
- Weapons training
- Ammunition management
- Target acquisition
- Malfunction clearing
Accomplishments
- Supervised team of 62 staff members.
- Created a company-wide, comprehensive training program for all sales team members.
Certification
- Licensed (LTC)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Guns and Rifles
Baja Racing
Off Roading
Camping
Timeline
Sales Manager
Holmar Automation and Machining Inc.
01.2010 - 04.2025
Customer Service Representative
Holmar Automation and Machining Inc.
01.2010 - 04.2025
Purchasing Manager
Holmar Automation and Machining Inc.
01.2010 - 04.2025
General Manager
Pit Stop Lub Center
06.2007 - 12.2009
Automotive Mechanic
Pit Stop Lube Center
06.2006 - 12.2019
High School Diploma -
Preparatoria Abierta Ninos Heroes
Similar Profiles
Troy HamiltonTroy Hamilton
Laborer's Apprentice - Summer Student at MagTon Machining & AutomationLaborer's Apprentice - Summer Student at MagTon Machining & Automation
Mike ChrzanMike Chrzan
General Manager at Great Lakes Fabrication and MachiningGeneral Manager at Great Lakes Fabrication and Machining
Matthew KellerMatthew Keller
Machine Operator at Eagle MachiningMachine Operator at Eagle Machining