Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Howard

Galesburg,IL

Summary

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

25
25
years of professional experience

Work History

Home Health Caregiver

Addus Home Health Care
11.2022 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.

Machine Operator

Derby Industries
02.2019 - 07.2021
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Quickly shut down equipment in emergency situations following protocols.

Product Assembler

Mergon Corp Usa
07.2015 - 08.2018
  • Packaged finished products, labeled boxes and stacked for shipment.
  • Updated logs and completed production reports.

Cable Installation Technician

Sub Contractor
06.2005 - 06.2015
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.

Cable TV Installation Technician

Subcontractor
02.2000 - 05.2005
  • Utilized strong organizational skills managing multiple simultaneous projects maintaining high-quality workmanship standards.
  • Provided exceptional customer service by patiently explaining system features and functionality to clients.
  • Demonstrated proficiency in operating various tools and equipment necessary for successful cable installations.
  • Participated in cross-functional teams collaborating with other departments like sales, customer service for seamless communication flow.

Education

High School Diploma -

Ft. Madison High School
Ft. Madison,IA
05.1986

Skills

  • Meal Preparation
  • Physical therapy support
  • Personal Hygiene Assistance
  • Emotional Support
  • Following Directions
  • Machine Operation
  • Customer Service
  • Problem-solving abilities
  • Active Listening

Timeline

Home Health Caregiver

Addus Home Health Care
11.2022 - Current

Machine Operator

Derby Industries
02.2019 - 07.2021

Product Assembler

Mergon Corp Usa
07.2015 - 08.2018

Cable Installation Technician

Sub Contractor
06.2005 - 06.2015

Cable TV Installation Technician

Subcontractor
02.2000 - 05.2005

High School Diploma -

Ft. Madison High School

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Daniel Howard