Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Identifies opportunities and suggests creative solutions for complex problems.
Hi, I’m
Daniel Hudgins
Atlanta,GA
Summary
Overview
20
years of professional experience
Work History
Fortified Health Security
Third Party Risk Manager
2022.03 - Current (4 education.years_Label & 3 education.months_Label)
Job overview
- Manages third-party risk management as a service line
- Conducts vendor security risk assessments for multiple healthcare organizations.
- Matures TPRM as a service, providing enhanced guidance to decision-makers and improving processes.
- Demonstrates TPRM to potential new clients.
- Helped grow TPRM service from 2 clients in 2022 to 10 so far in 2024.
- Added Fortified as a consumer of our own TPRM services.
- Helped train new employees, including offshore analysts: Kicking off assessments, sending reminders to vendors, reviewing and summarizing results, setting Action Plan items with risk levels, and prioritization.
- Standardized executive summaries.
- Strategized with team to work on a comprehensive score that combined all elements of the results of a third-party risk assessment.
- Began work to integrate TPRM into client's GRC program.
- Investigated any incidents related to possible breaches of security or other risks.
- Identified key performance indicators related to risk management objectives.
- Facilitated communication between different teams within the organization regarding risk assessment activities.
- Coordinated with senior management to establish risk appetite and tolerance levels.
Fortified Health Security
Security Compliance Advisor
2020.12 - 2022.03 (1 education.year_Label & 3 education.months_Label)
Job overview
- Conducted HIPAA, NIST CSF, and HITRUST assessments.
- Provided guidance throughout the year on corrective action plans after assessments are completed.
- Managed multiple projects at once using Clarizen.
- Reviewed and updated compliance policies, procedures and standards to ensure adherence to relevant regulations.
- Monitored organizational activities for compliance with applicable laws and regulations.
- Prepared reports for executive management regarding risks, audit results, trends in non-compliance areas.
- Conducted due diligence on third-party vendors to ensure compliance with company standards.
Parallon
Senior Product Analyst
2020.01 - 2020.04 (3 education.months_Label)
Job overview
- Provide support for HL7 interfaces at an enterprise level (ADT, BAR, DFT)
- Document defects and testing details in Application Lifecycle Management
- Send “Flashes” of information to affected users for downtime, updates, and ongoing issues
- QA and Use Case Scenario Testing in 3M 360 Encompass
- Provide Tier 3 support for Computer Assisted Coding and connected applications and interfaces
USPI
Clinical IT Manager
2018.03 - 2019.12 (1 education.year_Label & 9 education.months_Label)
Job overview
- Lead IT projects and provided implementation support for the hospital
- Established priorities and determined project plans for hospital IT Services that are in alignment with the hospital and corporate IT goals and initiatives
- Coordinated efforts with technical vendors in support of the facility
- Provided support for HL7 interfaces
- Managed hospital IT staff and provides feedback and communication as needed with corporate IT
- Provided application and administration support for Cerner Millennium electronic health records (EHR)
Amsurg
Senior Service Desk Analyst
2010.01 - 2018.03 (8 education.years_Label & 2 education.months_Label)
Job overview
- Assisted with 40+ new software “go-live” implementation projects for surgery centers
- Managed and Directed IT Vendors during projects to meet customer needs
- Provided leadership and served as a mentor for a team of up to six analysts including providing performance feedback and day to day guidance
- Conducted interviews and onboarded new employees for over three years
- Developed onboarding program to train new employees for best practices and customer service
- Led NextGen implementation projects from a technology perspective which included site visits to assess current technology and made recommendations for improvements
- Provided support for training and go-live, as well as ongoing support with printing, scanning, and user administration for NextGen PM.
- Directed calls to product line specialists, application and system administrators and alerted management to recurring problems.
Amsurg
Service Desk Analyst
2008.01 - 2009.12 (1 education.year_Label & 11 education.months_Label)
Job overview
- Provided front-line customer support for hardware and software issues
- Installed new equipment, troubleshooting PCs, printers, copiers, and scanners
- Installed upgrades to existing equipment as needed
- Supported application, connectivity and security issues with the internet portal applications
- Identified root cause of incidents and problems and implemented appropriate solutions accordingly.
- Collaborated with other teams to ensure successful resolution of customer inquiries.
- Provided remote assistance to customers when required via phone or remote desktop tools.
Ozburn-Hessey Logistics
Integration Specialist
2007.09 - 2007.12 (3 education.months_Label)
Job overview
- Converted over 500 PCs from acquired company with team
- Pointed e-mail to new exchange server, changed document security settings, TCP/IP settings, etc
- Performed troubleshooting for users
- Documented progress, old account information, and unique situations
Idea Art, Inc.
Tech Support Intern
2006.01 - 2007.06 (1 education.year_Label & 5 education.months_Label)
Job overview
- Provided support to customers and employees on Windows and Mac
- Set-up and provided on-site hardware support for 40 workstations
- Installed, configured, and supported software for employees
- Trained employees to use PowerPoint
- Researched firewalls and server software and made recommendations
- Performed regular maintenance checks on computers to ensure proper functioning of all components.
- Created user accounts in the company's internal database system and provided access rights according to roles.
- Assisted senior staff with performing assignments.
- Investigated and issues and proposed resolutions.
Lipscomb University
Technical Phone Support
2004.01 - 2005.12 (1 education.year_Label & 11 education.months_Label)
Job overview
- Solved problems over the phone for students, faculty, and staff
- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Documented customer complaints and inquiries for use in technical documentation and bug tracking.
Education
Lipscomb UniversityNashville, TN
Bachelor of Science from Information Systems
University Overview
Skills
- Strategic Planning
- Data Analysis
- Cross-Functional Collaboration
- Risk Mitigation
- Problem-solving aptitude
- Relationship Building
- Effective Communication
- Analytical Skills
- Attention to Detail
- Stakeholder Communication
Activities
Activities
- Qualified for Boston Marathon, 2016
- Certified Running Coach
- Coached over 35 individual athletes
- 7 Ironman finishers
- 4 Boston Qualifiers
- East Nasty Running Club Board Member, 2012-2018
- Camp Shiloh counselor for children from inner city New York, Summer 2007
- Alpha Phi Chi (Men’s service club), 2003-2007
- 2006-2007 President
- Led a team of 16 officers in a club of 75 active members
- 2005-2006 Service Director
- Lipscomb A Cappella Singers 2003-2005
Volunteer Experience
Volunteer Experience
- Marathon Coach for non-profit organization (5 years)
- Served and invested in people in a recovery program at Room in the Inn (6 years)
- Cared for Orphans in Ghana, West Africa (7 years)
- Teacher's aid in inner city New York
- House Building campaign in Honduras
- Hurricane Katrina cleanup in Mississippi and Louisiana
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Company CulturePaid time offCareer advancementTimeline
Third Party Risk Manager
Fortified Health Security
2022.03 - Current (4 education.years_Label & 3 education.months_Label)
Security Compliance Advisor
Fortified Health Security
2020.12 - 2022.03 (1 education.year_Label & 3 education.months_Label)
Senior Product Analyst
Parallon
2020.01 - 2020.04 (3 education.months_Label)
Clinical IT Manager
USPI
2018.03 - 2019.12 (1 education.year_Label & 9 education.months_Label)
Senior Service Desk Analyst
Amsurg
2010.01 - 2018.03 (8 education.years_Label & 2 education.months_Label)
Service Desk Analyst
Amsurg
2008.01 - 2009.12 (1 education.year_Label & 11 education.months_Label)
Integration Specialist
Ozburn-Hessey Logistics
2007.09 - 2007.12 (3 education.months_Label)
Tech Support Intern
Idea Art, Inc.
2006.01 - 2007.06 (1 education.year_Label & 5 education.months_Label)
Technical Phone Support
Lipscomb University
2004.01 - 2005.12 (1 education.year_Label & 11 education.months_Label)
Lipscomb University
Bachelor of Science from Information Systems