Daniel Hufford
Tempe,AZ
Summary
Intuitive problem solver with a knack for thinking outside the box. Competent in, sales, troubleshooting, in- depth explanations, and adapting to the problem at hand. Familiarity with customer service, and producing first class sales experiences where opportunities exist.
Three years manufacturing experience.
Four plus years of customer service.
Kind, well spoken, and above all desiring success.
Overview
7
7
years of professional experience
Work History
Drone Specialist
DJI Arizona / Innovative UAS
Scottsdale, AZ
11.2021 - Current
- Greeted and assisted customers entering retail store front.
- Created repair tickets for malfunctioning aircraft, remote controllers, gimbals, etc.
- Had hands on expertise knowledge of in-store products.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Responsible for processing large transactions for online and in-store purchases.
- Responsible for carrying out training flights for new customers.
- Tasked with maintaining clean store for customers.
- Kept current with up to date rules and regulations of industry.
- Troubleshooted technical issues with customer's products.
- Worked closely with public safety agencies (Police, Firefighters, Sheriff's Offices) to provide new solutions to modern problems.
- Managed over $100,000 in sales in 4 months
Assembly Operator
L3 Harris
Tempe, AZ
10.2019 - 11.2021
- Performed daily cleaning and maintenance of high quality optical equipment
- Operation of automatic conveyance, injection molding as well as curing ovens
- Daily use of small hand tools (drills, tweezers, surgical blades, etc.)
- Comfortable making fine manipulations with said tools
- Long periods of observation with workstation magnifying glass, and microscope
Production Associate
Tesla Inc.
Sparks, NV
06.2018 - 06.2019
- Assembled Battery modules according to changing daily work orders and specific customer needs.
- Organized work to meet demanding production goals
- Planned, scheduled and delegated daily work
- Monitored product standards and quality-control programs
- Managed team performance by training, mentoring, disciplining and motivating employees
- Made sure that products were produced on time and are of good quality
- Responsible for achieving production requirements
- Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies
- Basic Clean Room training for assembly of microprocessors
- Assembled products and components using variety of equipment, including automated conveyors, hydraulic units, plasma treatments, adhesive dispenser machinery, making proactive adjustments to settings to produce work within tight tolerances
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
- Monitored machine operation and diagnosed malfunctions
- Determined maintenance requirements and assigned repairs to qualified employees
- Ensured that all health and safety guidelines were followed
Food Expeditor
Four Peaks Brewery
Tempe, AZ
03.2015 - 05.2018
- Responsible for quality - checking plates before delivery to customers
- Monitored meal preparation to ensure timely delivery and guest satisfaction
- Familiar with Front of House and Back of House policies.(Serving, Bar Backing, Bussing, Etc.)
- Trained new food runners according to company policies and standards
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business
- Responsible for kitchen section earning 100% perfect score by Secret Shopper
Breadhead
Wildflower Bread Company
Tempe, AZ
03.2014 - 05.2014
- Responsible for greeting customers, and taking orders at POS station.
- Performed checks on guests food to ensure quality and accuracy of order.
- Tasked with keeping clean and ordered store front.
- Maintained store during and after business hours.
Cashier
Water N' Ice
Tempe, AZ
09.2013 - 03.2014
- Responsible for organizing pick-up and delivery dates of water bottles
- Ran cash register alone for extended periods of time
- In-store duties included serving ice cream and shaved ice, helping customers fill water bottles, and assisting load ice into cars
- Assisted customers with account updates, new service additions and promotional offers
- Awarded most recognized sales person for most number of new customers.
Education
Bachelor of Arts - Earth Studies
Maricopa Community Colleges - Mesa Community College
Mesa, AZHigh School Diploma -
Mcclintock High School
Tempe, AZ05.2015
Skills
- Driver's License
- Preventative maintenance
- Food preparation
- Manufacturing and Assembly
- Self-motivated
- Process improvement
- Quality inspections
- Report writing
- Hand tool operation
Computer Qualifications
- I have used and am familiar with the following programs:
- Microsoft Office (Word, Excel, Outlook, Powerpoint)
- iMovie
- 60 WPM typing speed.
- Proficient in the use of Lightspeed retail software.
- Shipstation
- Repairshopr
- I was my High School yearbook editor, responsible for managing thousands of images on our local server I helped create.
References
Eric Luna
Line Lead - Tesla
(775) 399-4116
Glenn Van Valkenburg
Production Associate - Tesla
(775) 224-9577
Hunter Wagley
Store Manager - DJI Arizona / Innovative UAS
(928) 300-6640
Ali Ahmed
Sales Operations Manager / Owner - DJI Arizona / Innovative UAS
(623) 363-3835
Timeline
Drone Specialist
DJI Arizona / Innovative UAS
11.2021 - Current
Assembly Operator
L3 Harris
10.2019 - 11.2021
Production Associate
Tesla Inc.
06.2018 - 06.2019
Food Expeditor
Four Peaks Brewery
03.2015 - 05.2018
Breadhead
Wildflower Bread Company
03.2014 - 05.2014
Cashier
Water N' Ice
09.2013 - 03.2014
Bachelor of Arts - Earth Studies
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Mcclintock High School
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