Daniel Inherst
Norwood, OH,OH
Summary
Experienced restaurant management professional with a strong track record in overseeing and improving front-of-house operations. Skilled in team training, management, and motivation, always prioritizing customer satisfaction and business efficiency. Collaborates effectively with back-of-house staff to ensure smooth and profitable operations. Highly regarded for optimizing restaurant performance and delivering exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Kitchen Staff Keyholder
Warped Wing Brewing Company
06.2024 - 10.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by reviewing equipment, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product.
- Streamlined opening and closing procedures.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Front of House Trainer
Chick-Fil-A
08.2021 - 04.2024
- Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs
- Kept the restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists
- Supervised opening and closing procedures of the restaurant
- Conducted regular performance evaluations for front-of-house employees
- Maintained a clean, welcoming environment for guests at all times
- Handled guest complaints professionally and efficiently
- Trained new staff and mentored existing employees to close knowledge and skill gaps
- Managed work of 30+ FOH staff, including monitoring performance and motivating excellence in every interaction
- Trained team to provide high quality service to guarantee customer satisfaction
Order Taker
Smokin Indio's BBQ
04.2021 - 08.2021
- Handled cancellations and adjustments to existing orders professionally and quickly
- Communicated with customers regarding order status and updates
- Resolved any order discrepancies or issues promptly
- Reviewed order details for accuracy before processing
- Entered customer orders into our system accurately and timely
Education
High School - Servsafe Guidelines, Commercial Aviation
Chesterton Senior High School
Chesterton, Indiana06.2024
Skills
- Employee coaching
- Team leadership
- Table management
- Time management
- Upselling strategies
- Menu knowledge
- Training and mentoring
- Attention to detail
- Food safety
- Conflict resolution
- Training and coaching
- Policy enforcement
References
Greg Thompson, 219-779-6643
Timeline
Kitchen Staff Keyholder
Warped Wing Brewing Company
06.2024 - 10.2024
Front of House Trainer
Chick-Fil-A
08.2021 - 04.2024
Order Taker
Smokin Indio's BBQ
04.2021 - 08.2021
High School - Servsafe Guidelines, Commercial Aviation
Chesterton Senior High School
Similar Profiles
Christa KelleyChrista Kelley
Director of Financial Shared Services at Red Wing Shoe Company, WingDirector of Financial Shared Services at Red Wing Shoe Company, Wing
Michael ZoryaMichael Zorya
Data Analyst at Warped StudioData Analyst at Warped Studio
Michael SmithMichael Smith
Owner at Warped Records, Tapes, Shirts and MORE!Owner at Warped Records, Tapes, Shirts and MORE!