Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Daniel Inoyatov

Rego Park,NY

Summary

Inspiring leader with extensive experience in sales, management, business development in medical and luxury industries and over a decade of experience in sales and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Overview

11
11
years of professional experience

Work History

Jewelry Manufacturer

E. L. Diamond Corp
New York, NY
06.2013 - Current
  • Manufactured Diamond Jewelry
  • Have Expertise in diamond grading
  • Buying and whole selling diamonds
  • Negotiated pricing contracts with vendors, customers, and partners to maximize profits
  • Maintained accurate records of all client interactions including contact information, purchase history, preferences, concerns.
  • Closed product sales to increase revenue and build client loyalty.
  • Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
  • Learned customer needs and desires to suggest specific product options.
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.

Managing Partner

MediDental Care
Astoria, NY
10.2018 - 03.2023
  • Build and operated a brand new state of the art dental office
  • Finding solutions to problems on a daily basis.
  • Created, implemented and trained system operations for staff and doctors.
  • In charge of sales and insurances collections
  • Recruited and trained staff for sales, patient relations, and operating dental software.
  • Actively participated in strategic planning meetings.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Reviewed daily and overall financials to ensure profitability.
  • Maintained customer relations and coordinated promotions to increase and create new revenue.
  • Managed daily operations including staff management and client relations.
  • Created innovative solutions that addressed operational challenges.
  • Promoted brand awareness by increasing marketing with PPC, SEO, Web development and social media.
  • Increased company revenue by over 1 million within first year.
  • Modified existing software systems to enhance performance and add new features.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Hired, trained and mentored multiple staff members to maximize productivity.

Manager of Business Development and Sales

Dental made easy
Brooklyn, NY
06.2017 - 08.2018
  • Tracked monthly sales to generate reports for business development planning.
  • Provided administrative support for patient care staff.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Functioned as team leader and organized all treatment and placement activities
  • Worked closely with medical billing department to ensure accurate coding of all services provided.
  • Conducted financial consultations with patient and set up payment plans.
  • Developed innovative strategies to improve efficiency in patient intake process.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
  • Provided education and resources to help patients understand their treatment options.
  • Resolved customer complaints regarding sales and service.
  • Provided guidance to patients about their financial responsibility for services rendered.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Coordinated payment with insurance companies and discussed dental benefits with patients.
  • Identified needs of customers promptly and efficiently.
  • Modified existing software systems to enhance performance and add new features.

Education

BBA - Finance

Queens College of The City University of New York
Flushing, NY
05-2010

Skills

  • Hand-Eye Coordination
  • Leadership
  • Sales and Marketing
  • Negotiations Expert
  • Business Strategy Development
  • Data Analysis
  • Coaching Skills
  • Customer Communication
  • Lead Generation
  • Prospecting Skills
  • Analytical Thinking
  • Sales Strategy

Languages

English
Full Professional
Russian
Elementary

References

References available upon request.

Timeline

Managing Partner

MediDental Care
10.2018 - 03.2023

Manager of Business Development and Sales

Dental made easy
06.2017 - 08.2018

Jewelry Manufacturer

E. L. Diamond Corp
06.2013 - Current

BBA - Finance

Queens College of The City University of New York
Daniel Inoyatov