Daniel Irigoyen
Summary
Organized maintenance technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
17
17
years of professional experience
Work History
Automotive Portfolio Area Manager
Westlake Flooring
04.2023 - 01.2024
- The primary responsibilities include building and maintaining relationships with dealers/partners, increasing the client's use of the line of credit, identifying and mitigating account risk and collections pre and post default
- Grow dealer portfolio by timely follow up on new leads and referrals
- Achieve goals and performance targets as set by the company by daily production and activities with calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth, and risk mitigation
- Educate clients on desired account and audit performance, self-service options, and best practices and coach them to ensure compliance with company policies and expectations
- Support the Risk department with post and pre-default risk mitigation
- Serve as a fiduciary for the company including identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company
- Document notes and all activities and client interactions through various company CRMs as required by the company.
Dealer Relation Manager
Kinetic Advantage
05.2021 - 04.2023
- Train/identify our client's strengths and weaknesses and provide support
- Render real-time solutions to daily problems
- Manage/grow market portfolio of 70+ clients
- Enhance market retention rates and minimize the number of dealer partners who are not actively utilizing their line of credit to boost business growth
- Mitigate risk through frequent communication and in person interaction
- Being knowledgeable on the matter and approaching any issue with a consultive touch is key
- Consistently staying updated on industry trends and market dynamics to maintain expertise in the field
- Embrace the culture of simplicity, transparency, and flexibility to provide the ultimate Kinetic Advantage experience to all dealer partners, auction partners, and other competitors.
Apprentice
Freelance
Ontario, CA
01.2020 - 05.2021
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Practiced installation of countertops, sinks and other fixtures, meticulously following instructions.
Consumer Litigation Specialist
Westlake Financial Service
05.2013 - 12.2019
- Prepare legal files regarding Small Claims and Civil Litigation
- Draft and file: renewal of judgment, abstract of judgments, Writ of Exe & Garnishments
- Skip trace for assets: employment and real property
- Follow up with Courthouse nationwide for newly filed cases
- Follow up with Sheriff's Dept for updates on newly filed wage garnishments
- Adhere to FDCPA and TCPA tactics.
Maintenance Crew Member
TPE Electric
Chino, CA
04.2007 - 11.2012
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Skills
- Word
- Excel
- Outlook
- Nighthawk
- Salesforce
- Painting and finishing
- Equipment Operation
- Landscaping Abilities
- Cabinet installation
- Carpentry
- Problem-Solving
Timeline
Automotive Portfolio Area Manager
Westlake Flooring
04.2023 - 01.2024
Dealer Relation Manager
Kinetic Advantage
05.2021 - 04.2023
Apprentice
Freelance
01.2020 - 05.2021
Consumer Litigation Specialist
Westlake Financial Service
05.2013 - 12.2019
Maintenance Crew Member
TPE Electric
04.2007 - 11.2012