Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Iyayi

Cypress,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Radiology Administrative Services

Memorial Hermann
05.2022 - Current
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Answered phone calls and messages for Radiology Services Staff, medical facility, and handling patient inquiries.
  • Entered patient health information into the computer system regarding patient's data, including patient's demographics,
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • • Analyzed patient health information in the computer system to verify accuracy
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Collaborated with nurses to prepare and set up rooms with adequate supplies and equipment.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Organized patient files and streamlined operations to improve efficiency.
  • Frequently double-checked patient histories and current information
  • Registered and verified patient records
  • • Entered patient dietary information into computer system
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Delivered meals and snacks to patients in accordance with dietary requirements.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Customer Service Associate

CVS Pharmacy
10.2015 - 05.2019
  • Used POS system to enter orders, process payments and issue receipts.
  • Answered phone calls and transferred customers to Pharmacist regarding customer information
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register to record transactions accurately and efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card and check transactions to complete customer purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Counseling Assistant

Lone Star College System
10.2016 - 10.2018
  • Built and maintained relationships with college admissions offices.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Drafted common document templates for use by executives and employees.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Produced accurate documentation and organized resources to smoothly execute changes.

Education

Associate of Arts - General Studies

Lone Star College System
Cypress, TX
12.2019

Skills

  • Documentation Expertise
  • Medical Terminology
  • Data Entry
  • Customer Service
  • Order Processing
  • Data Communications
  • Office Workflow Support
  • Patient History Collection
  • Call Transfers
  • Microsoft Office
  • Operational Efficiency

Timeline

Radiology Administrative Services

Memorial Hermann
05.2022 - Current

Counseling Assistant

Lone Star College System
10.2016 - 10.2018

Customer Service Associate

CVS Pharmacy
10.2015 - 05.2019

Associate of Arts - General Studies

Lone Star College System

Similar Profiles

CREATE PROFILE
Daniel Iyayi