Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in food establishments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Care Specialist
Throw Me a Bone Daycare
09.2023 - Current
Provided daily care for up to 25 dogs, ensuring their well-being and safety
Administered feeding, grooming, and exercise routines tailored to individual dogs' needs
Monitored and managed group play sessions to prevent and resolve conflicts
Communicated with pet owners regarding their pets' health and behavior
Maintained a clean and sanitary environment, adhering to all safety protocols
School Bus Driver
Gateway Counseling Center
03.2022 - 02.2023
Picked up people with mental disabilities and carefully dropped them in the school and in their house
Handled various tasks with respect toward individuals and awareness of their disabilities (mental or physical)
Home Depot Associate
The Home Depot
09.2020 - 03.2022
Demonstrated commitment to customer service by building productive relationships, resolving complex issues, and boosting customer loyalty
Utilized approved safety and protective equipment during machine operation
Complied with safety requirements to protect personnel and company assets
Utilized forklifts, pallet jacks, and scanning devices to meet daily objectives
Advised customers on status of merchandise ordered and arranged for pickup and delivery
Assisted with receiving, product pricing, and stock replenishment
Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves
Line Cook
Panera Bread
11.2019 - 03.2020
Accepted special requests from guests and prepared food to meet demands
Ensured that all food meets quality standards and adhered to health and safety regulations to avoid cross-contamination
Responsible for all closing procedures including cleaning and sanitation of kitchen areas and other facilities where food is processed
Followed established recipes to prepare and cook menu items
Established and maintained cordial and professional working relationships with other staff, supervisors, and customers
Cashier and Barista
Panera Bread
01.2019 - 06.2019
Established and maintained relationships with individual or business customers or provided assistance with problems these customers may encounter
Maintained sanitation, health, and safety standards in work areas
Took food and drink orders and received payment from customers
Cleaned, stocked, and restocked workstations and display cases
Provided customers with product details, such as coffee blend or preparation descriptions
Adhered to cash handling policies
Education
High School Diploma -
Hillcrest High School
06.2019
Associate of Science - Animal Science
La Guardia Community College
01.2025
Skills
Excellent Communication and Interpersonal Skills
Ability to Work in a Fast-Paced Environment
Team Collaboration and Coordination
Customer Service
Liquor, beer, and wine knowledge
Cash Register Operation
Drink Preparation Techniques
Certification
Bartender, American Bartender School - 40+ hours
Languages
Spanish
Native or Bilingual
Timeline
Dog Care Specialist
Throw Me a Bone Daycare
09.2023 - Current
School Bus Driver
Gateway Counseling Center
03.2022 - 02.2023
Home Depot Associate
The Home Depot
09.2020 - 03.2022
Line Cook
Panera Bread
11.2019 - 03.2020
Cashier and Barista
Panera Bread
01.2019 - 06.2019
High School Diploma -
Hillcrest High School
Associate of Science - Animal Science
La Guardia Community College
Bartender, American Bartender School - 40+ hours
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COO/Co-Founder at Throw Me A Bone Inc.COO/Co-Founder at Throw Me A Bone Inc.