Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Jacobsen

Silver Spring,MD

Summary

Proven track record in enhancing customer satisfaction and team performance at Safeway, showcasing strong time management and personable service skills. Excelled in safety compliance, significantly reducing workplace accidents. Demonstrated reliability through efficient equipment operation and inventory management, contributing to improved store organization and operational efficiency.

Overview

20
20
years of professional experience

Work History

Grocery Stocker

Safeway
03.2020 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Grocery Stocker

Shoppers Food Warehouse
05.2016 - 02.2020
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Recreational Aide

Bethesda Naval Bowling Center
09.2005 - 03.2012
  • Promoted a safe environment for all participants by maintaining clean facilities and ensuring proper use of equipment.
  • Assisted in training and mentoring new staff members, sharing valuable experiences and promoting a cohesive team environment.
  • Managed registration processes efficiently while ensuring accurate data collection from participants upon enrollment in programs.
  • Provided exceptional customer service to parents, addressing any concerns or questions regarding program structure or scheduling.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.

Facility Manager

AMF Bowling
11.2005 - 02.2007
  • Supervised staff of [Number] in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Education

High School Diploma -

Elkhorn Area High School
Elkhorn, WI

Skills

  • Time management
  • Heavy lifting
  • Cleaning and sanitizing
  • Safety Compliance Management
  • Reliability and punctuality
  • Friendly and personable
  • Equipment operation

Timeline

Grocery Stocker

Safeway
03.2020 - Current

Grocery Stocker

Shoppers Food Warehouse
05.2016 - 02.2020

Facility Manager

AMF Bowling
11.2005 - 02.2007

Recreational Aide

Bethesda Naval Bowling Center
09.2005 - 03.2012

High School Diploma -

Elkhorn Area High School

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Daniel Jacobsen