Daniel Jenkins
Brandon
Summary
Dynamic professional with extensive experience in troubleshooting, preventive maintenance, and customer service, consistently enhancing operational efficiency and resolving complex technical issues. Strong leadership abilities and a steadfast commitment to excellence in work order management and team collaboration are demonstrated. A proven track record of driving team success through innovative solutions and strategic planning exists. Eager to leverage skills and experience as a Manager or Technician to contribute to organizational growth and success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Installation Technician
Pavion Corp
01.2026 - Current
- Installed and configured security systems in a data center setting, ensuring optimal performance and compliance with safety standards.
- Trained junior technicians on system installation protocols, fostering skill development and team efficiency.
- Installed and terminated Cat6 Cables
- Built and terminated rack and patch panels in security room
- Run low voltage cabling to power ADP Boards
- Read and understood product manuals and blueprints.
Wire Technician
AT&T
12.2013 - 09.2025
- Monitored network performance parameters to ensure optimal operation of systems.
- Conducted quality assurance tests on newly installed wiring systems.
- Repaired faulty terminals, connectors and splices within the system.
- Provided technical support throughout the entire installation process.
- Assembled communication panels utilizing punch down blocks, patch panels and jacks.
- Trained junior technicians on best practices when working with various wire types.
- Performed cable pulls for new construction projects according to blueprints.
- Labeled all installed wiring to ensure proper identification of each line.
- Spliced cables using various tools such as crimpers, cutters, strippers and soldering irons.
- Configured voice, data networks including Cat5e, Cat6 cabling installation and termination.
- Terminated wires into outlets, switches and other network devices.
- Assisted in setting up fiber-optic cable systems for data transmission purposes.
- Repaired or replaced defective and damaged telephones, wires, switching system components, and associated equipment.
- Ran wires between components and outside cable systems, connecting to telephone poles or underground cable accesses.
- Climbed poles and ladders, used truck-mounted booms and entered areas such as manholes and cable vaults to install, maintain, and inspect equipment.
- Maintained tools, test equipment, and motor vehicles.
- Demonstrated equipment to customers and explained its use, responding to any inquiries and complaints.
- Drove crew trucks to and from work areas.
- Dug holes and trenches as necessary for equipment installation and access.
- Assembled and installed data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Removed loose wires and other debris after work was completed.
- Requested support from technical service centers when on-site procedures failed to solve installation or maintenance problems.
- Inspected equipment on regular basis to ensure proper functioning.
- Designated cables available for use.
- Provided technical support to colleagues in the field via phone or email.
- Performed maintenance and troubleshooting to resolve related issues.
- Attended training classes to stay current on new and existing services.
- Successfully managed a variety of projects and tasks simultaneously with attention to detail and accuracy.
- Utilized advanced technical skills to diagnose and resolve customer issues, resulting in increased customer satisfaction.
- Communicated effectively with other technicians regarding progress made on current projects.
- Developed and implemented solutions to service issues.
- Inspected sites prior to installation to ensure all necessary materials are present at time of arrival.
- Fostered positive customer relations and high degree of satisfaction by producing quality work on schedule.
- Developed detailed work plans for each job assignment outlining tasks to be completed.
Education
Associate in Applied Science (A.A.S.) - Computer Science
ITT Tech
MadisonSkills
- Preventive Maintenance
- Field repairs
- Customer service
- Power tools
- Positive attitude
- Troubleshooting and repair
- Courteous and professional
- Accountability and work ethic
- Diagnostic testing
- Work order management
- Mechanical aptitude
- Problem-solving
- Quality assurance
- Equipment installation
- Worksite safety
- Blueprint reading
- Cable management
- Outdoor installations
- Job planning
- Specialty tools
Certification
- Bucket Truck
- Scissor Lift Certified
Timeline
Installation Technician
Pavion Corp
01.2026 - Current
Wire Technician
AT&T
12.2013 - 09.2025
Associate in Applied Science (A.A.S.) - Computer Science
ITT Tech