Daniel Jimenez
Hacienda Heights,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Azusa, CA
02.2023 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Personal Shopper
Walmart
City of Industry, CA
07.2020 - 02.2023
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Parking Lot Attendant
Moore County High School
Lynchburg, TN
08.2019 - 08.2019
- Verified customer identification and payment methods.
- Greeted customers and answered any questions they had about the parking lot.
- Directed customers to available parking spaces.
- Maintained cleanliness of the parking lot by removing debris and litter.
- Issued tickets and collected parking fees from individuals.
Homeless Shelter Volunteer
Nashville Rescue Mission
Nashville, TN
08.2017 - 08.2017
- Collaborated with other volunteers on special projects focused on helping the homeless population.
- Provided food, clothing, hygiene products, and other resources to homeless individuals.
- Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
Education
High School Diploma -
Moore County High School
Lynchburg, TN06.2020
Skills
- Exceptional Customer Service
- Team Player
- Performance Improvement
- Positive and Professional
- Friendly and Outgoing
- Active Listener
- Speedy and Efficient
Timeline
Barista
Starbucks
02.2023 - 07.2023
Personal Shopper
Walmart
07.2020 - 02.2023
Parking Lot Attendant
Moore County High School
08.2019 - 08.2019
Homeless Shelter Volunteer
Nashville Rescue Mission
08.2017 - 08.2017
High School Diploma -
Moore County High School