Daniel Jimenez
Huthcinson,KS
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
Store Manager
Rent-A-Center
El Dorado, KS
09.2019 - Current
- Managed daily banking activities such as deposits and withdrawals.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Performed regular price checks to ensure competitive pricing.
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Ensured compliance with safety regulations and company policies.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Updated and maintained store signage and displays.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Manager
Rent-A-Center
Hutchinson, KS
07.2010 - 09.2019
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Hutchinson High School
Hutchinson, KS05-2024
Skills
- Retail Sales Techniques
- Employee Training
- Shift Scheduling
- Store Merchandising
- Team Development
- Payroll Management
- Customer Service Management
- Operations Management
- Operational budgeting
- Revenue Generation
- Risk Management
- Talent Recruitment
- Store operations oversight
- Retail Inventory Management
- Staff Supervision
- Customer Relations
- Store opening and closing procedures
- Cash Management
- Customer Service
- Culture development
- Sales expertise
- Opening and closing procedures
- Leadership Development
- Leading Staff Meetings
- Team Leadership
- Logistical analysis
Timeline
Store Manager
Rent-A-Center
09.2019 - Current
Assistant Manager
Rent-A-Center
07.2010 - 09.2019
High School Diploma -
Hutchinson High School