Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Cashier/Crew Member
Coldstone Creamy
Fayetteville, North Carolina
03.2024 - Current
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Performed other duties as assigned by management.
Junior Volunteer Cape Fear Valley
Cape Fear Valley Medical Center
Fayetteville, North Carolina
07.2024 - 08.2024
Provided support to staff in preparing documents for distribution.
Organized office supplies inventory for replenishment when necessary.
Filed paperwork in an organized manner according to established protocols.
Assisted with the creation of marketing materials including brochures and flyers.
Maintained records of volunteer hours worked each week by logging them into a database system.
Conducted research on topics related to organization's mission statement.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Offered support and assistance to community members.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Education
Fayetteville Academy
Fayetteville NC
Skills
Credit and cash transactions
Payment Processing
Customer Assistance
Cash Register Operation
Customer Service
Product Knowledge
Languages
Russian
Professional
Latin
Limited
Affiliations
Involved in many extracurriculars at school including sports, clubs, and volunteering.
Well performing in school, high honors, 4.4+ GPA, member of National Honor Society, Latin Honor Society