Daniel Johnson

• Led seafood department, coordinating product displays and managing inventory to optimize sales.
• Improved customer satisfaction by providing expert advice on seafood selection and preparation.
• Trained team members on seafood handling and safety protocols, enhancing overall department performance.
• Managed ordering and receiving of seafood products, ensuring freshness and quality.
• Collaborated with suppliers to maintain consistent product availability, strengthening vendor relationships.
• Resolved customer inquiries and complaints effectively, enhancing customer service experience.
• Developed and maintained a clean and organized workspace, ensuring compliance with health standards.
• Enhanced department efficiency by streamlining processes and delegating tasks effectively.
• Ensured compliance with all safety and hygiene regulations, maintaining a safe working environment.
• Assisted in budget management, controlling costs and maximizing department profitability.
• Fostered a positive team environment by motivating staff and recognizing achievements.
• Implemented training programs for new hires, ensuring skill development and job readiness.
• Enhanced customer satisfaction by providing high-quality seafood selections and maintaining a clean, well-organized department.
• Contributed to store-wide goals by collaborating with other departments on cross-merchandising initiatives.
• Set a positive example for colleagues as a dedicated team player who consistently demonstrated a strong work ethic and commitment to excellence.
• Ensured food safety compliance by adhering to strict sanitation and temperature control guidelines.
• Provided exceptional customer service by promptly addressing questions and assisting with special requests.
• Reduced shrinkage through proper handling, storage, and rotation of products.
• Increased sales with engaging product displays and timely merchandise replenishment.
• Trained new hires on department procedures, safety protocols, and best practices for success in the role.
• Washed floors, walls, coolers and storage shelves.
• Checked quality of products and removed expired items.
• Interacted with customers to foster loyalty and satisfaction.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Developed strong rapport with customers and created positive impression of business.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Started as a temp for 8 days before thanksgiving in 2001. Ended up there for ten years. Started as a clerk,then assistant manager to manager.