Daniel Johnson
Jasper
Summary
Focused Flooring Manufacturing expert with 26 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Overview
28
28
years of professional experience
Work History
Director of Operations
AL-GA Flooring/D&D Flooring
03.2020 - Current
- Streamlined operational processes to enhance workflow efficiency and reduce lead times.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Coordinated cross-functional teams to ensure alignment on project goals and timelines.
- Developed training programs for staff, improving skill sets and operational knowledge.
- Analyzed performance metrics to identify areas for improvement in daily operations.
- Managed budgeting processes, ensuring resource allocation aligned with strategic objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Territory Manager
Phenix Mannington
01.2017 - 03.2020
- Developed and maintained strong relationships with key clients to enhance customer satisfaction.
- Executed territory plans to meet sales targets and drive revenue growth.
- Conducted market analysis to identify opportunities for product placement and expansion.
- Collaborated with cross-functional teams to improve product availability and service levels.
- Analyzed sales data to refine promotional tactics and increase market penetration.
- Presented product demonstrations and training sessions to customers, boosting engagement and understanding.
Territory Manager
Floors 2000
01.2016 - 2018
- I managed a territory that included Alabama, Mississippi and Louisiana for Floors 2000. I was asked to cultivate relationships with executives of large independent stores as well as national accounts such as Lowe’s. I work closely with the President of Floors 2000 to establish distribution throughout my given area of responsibility. During my time succeeded in re-activating accounts and doubled the business from the same period in 2016. I gained an understanding of the importing and exporting of a product line as well as the challenges that it creates.
Territory Manager
Beaulieu of America
01.2015 - 11.2016
- As a Territory Manager for Beaulieu of American I was required to maintain and grow sales for a given area. I was asked to assist my accounts in growing their business by being well versed in management, finance, marketing, sales, service and shipping. I worked closely with CEO’s and Vice Presidents of large flooring companies in order to grow overall business. I built an account base using the tools and technology that I have acquired in my nearly 20 years managing a territory. I started with 15 active accounts and activated 68 more accounts prior to exiting.
Territory Manager
Mohawk Industries
01.2000 - 01.2015
- As a Territory Manager for Mohawk Industries I was required to maintain and grow sales for a given area. Furthermore, I was asked to assist my accounts in growing their business by being well versed in management, finance, marketing, sales, service and shipping. In fifteen years I had substantial growth when conditions are favorable and increased profits when conditions were challenging. I developed long lasting relationships with some of the largest accounts in the southeast. I consistently maintained a customer base that included CEO’s and Vice Presidents, but also included independent entrepreneurs. I succeeded through my expert knowledge of my product line and the strong relationships that I built with my account base using the tools and technology that Mohawk and I provided.
Retail Sales Manager
Alabama-Georgia Carpet Outlet
01.1998 - 01.2000
- As a sales representative for Alabama-Georgia Carpet I was required to have a workable knowledge of a vast product line. I had to communicate well with a variety of people in a high-pressure sales environment. The position required that I not only deal with clients inside the store, but also work to create new clients from sources outside the store. There were additional responsibilities that included supervising installation and sales.
Education
Bachelor of Science - Biomedical Science
University of South Alabama
Mobile, Alabama01.1998
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Goal setting
- Business forecasting
- Business development
- Sales tracking
- Marketing strategies
- Sales promotion
Timeline
Director of Operations
AL-GA Flooring/D&D Flooring
03.2020 - Current
Territory Manager
Phenix Mannington
01.2017 - 03.2020
Territory Manager
Floors 2000
01.2016 - 2018
Territory Manager
Beaulieu of America
01.2015 - 11.2016
Territory Manager
Mohawk Industries
01.2000 - 01.2015
Retail Sales Manager
Alabama-Georgia Carpet Outlet
01.1998 - 01.2000
Bachelor of Science - Biomedical Science
University of South Alabama