Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Daniel Kanbar

El Cajon,California

Summary

Results-driven professional with diverse experience in customer service, operations, and sales. Currently serving as Assistant to the Service Writer at K&S Alfa Romeo, handling appointment scheduling, customer inquiries, and follow-ups. Previous roles include excelling as a Loan Officer and Receptionist at Rivo Holdings and a Mobile Expert at T-Mobile/Sprint. Proven success in exceeding sales goals and demonstrating strong organizational skills. Past experience as a car detailer ensuring vehicles are spotless for customer satisfaction.

Overview

3
3
years of professional experience

Work History

Service Writer Assistant/Lot Attendant/Car Detailer

K&S Alfa Romeo
08.2023 - Current
  • Streamlined repair order processes for increased efficiency and productivity.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
  • Ensured safety of customers and colleagues by adhering to company guidelines and procedures when driving vehicles on the lot.
  • Expedited service appointments by promptly delivering customer vehicles to service technicians upon arrival.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.

Lot Porter/ Loaner Agent

Mercedes-Benz Of El Cajon
09.2022 - 04.2023
  • Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
  • Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
  • Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
  • Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
  • Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
  • Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
  • Streamlined the rental process with efficient use of car rental software programs and tools.
  • Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.

Personal Loan Specialist/Receptionist

Rivo Holdings
05.2021 - 06.2022
  • Improved loan approval rates by conducting thorough applicant evaluations and credit assessments.
  • Streamlined application processes for increased customer satisfaction and timely loan disbursements.
  • Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
  • Collaborated with the sales team to develop targeted marketing strategies for personal loan products.
  • Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
  • Coordinated closely with underwriters to ensure accurate documentation and expedited processing times for each application.
  • Negotiated favorable terms for clients, securing competitive interest rates and flexible repayment options whenever possible.
  • Educated borrowers on available loan options, empowering them to make informed decisions about their financial future.
  • Utilized advanced software tools to efficiently manage client data and monitor performance metrics across the portfolio of loans handled.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.

Mobile Sales Associate

T-Mobile, Sprint
12.2020 - 03.2021
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Increased store revenue by consistently meeting and exceeding sales targets through upselling and cross-selling techniques.
  • Developed strong rapport with clients, fostering long-term relationships that led to regular referrals and new business opportunities.
  • Streamlined inventory management to maintain accurate stock levels, reducing instances of stockouts or overstocking.
  • Collaborated with team members to create a positive work environment, resulting in higher productivity and job satisfaction.
  • Conducted hands-on product demonstrations, allowing customers to experience device features firsthand before making a purchase decision.
  • Handled complex customer inquiries and resolved issues promptly, minimizing negative impact on store reputation.
  • Stayed informed of competitor offerings, identifying opportunities for strategic pricing adjustments or promotions to stay competitive in the market.
  • Maintained store appearance by organizing displays and promotional materials according to corporate guidelines for visual merchandising excellence.
  • Managed multiple priorities effectively under pressure during peak hours or high-traffic seasons to ensure seamless operations at all times.
  • Troubleshot technical issues with mobile devices, helping customers resolve problems quickly without needing additional support services.
  • Monitored wireless sales space to establish familiarity with various carriers.

Host/Table Busser

Olive Garden
10.2020 - 12.2020
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

Associate of Science - Forensic Science

Grossmont College
El Cajon, CA
06.2025

GED -

Valhalla High School
El Cajon, CA
06.2020

Skills

  • Schedule Coordination
  • Communicating With Clients
  • Sales Transactions
  • Effective Writing
  • Fluent in Aramaic
  • Coordinating Schedules
  • Customer Service
  • Team Work
  • Detail Oriented
  • Disciplined

Accomplishments

    Accomplished athlete with a proven track record in competitive sports, boasting victories and medals in wrestling and Brazilian Jiu-Jitsu tournaments. Demonstrates dedication, discipline, and excellence in the realm of martial arts, showcasing a commitment to personal growth and athletic achievement.

Affiliations

  • Brazilian Jiu Jitsu
  • Weight Lifting
  • Wrestling

Languages

Aramaic
Native or Bilingual

References

References available upon request.

Timeline

Service Writer Assistant/Lot Attendant/Car Detailer

K&S Alfa Romeo
08.2023 - Current

Lot Porter/ Loaner Agent

Mercedes-Benz Of El Cajon
09.2022 - 04.2023

Personal Loan Specialist/Receptionist

Rivo Holdings
05.2021 - 06.2022

Mobile Sales Associate

T-Mobile, Sprint
12.2020 - 03.2021

Host/Table Busser

Olive Garden
10.2020 - 12.2020

Associate of Science - Forensic Science

Grossmont College

GED -

Valhalla High School

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Daniel Kanbar