Energetic team player committed to professional excellence offering extensive experience in sales management, sales training, out sides sales, operations, and developing productive customer relationships. Significant strengths include the ability to work both independently and as a team player to improve business processes and performances.
Overview
21
21
years of professional experience
Work History
General Sales Manager
Famous Footwear
03.2019 - Current
Developed sales strategies to enhance market penetration and drive revenue growth.
Collaborated with cross-functional teams to improve customer engagement and satisfaction initiatives.
Analyzed sales data to identify trends, inform decision-making, and optimize product offerings.
Trained and mentored sales staff on best practices for client interactions and relationship management.
Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
Assistant Sales Manager
Famous Footwear
03.2019 - 03.2021
Assisted in training new sales team members on product knowledge and customer service techniques.
Executed daily inventory management to ensure stock availability and optimal presentation.
Collaborated with team to develop promotional displays that enhanced customer engagement.
Coordinated project timelines and deliverables to ensure alignment with client expectations.
Managed cross-functional teams to facilitate communication and enhance project collaboration.
Developed project plans that outlined key objectives, tasks, and milestones for successful execution.
Monitored project progress and identified potential risks to mitigate delays and maintain quality standards.
Assisted in budget preparation by analyzing project costs and resource needs for accurate forecasting.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Recording Engineer
In The Pocket Recording Studio
01.2010 - 01.2014
Operated recording equipment to capture high-quality audio for diverse projects.
Collaborated with artists and producers to achieve desired sound quality and artistic vision.
Edited and mixed audio tracks using industry-standard software such as Pro Tools and Logic Pro.
Oversaw sessions, ensuring optimal acoustics and setup for various recording environments.
Developed efficient workflows to streamline post-production processes, enhancing overall project turnaround time.
Maintained strong relationships with clients through clear communication, attentive listening, and genuine enthusiasm for their projects.
Sales Manager
Guitar Center
03.2004 - 01.2010
Responsible for hiring and supervision of up to 20 sales employees. Assisted with on-the-job training and meetings of sales personnel including merchandising, store sales, company procedures and customer service.
Daily duties included security clearance with keys, opening and closing responsibilities, and cash handling.
Management overrode code capabilities on high volume purchases, price adjustments, and transfers of merchandise to other stores.