Summary
Work History
Education
Skills
Languages
Timeline
Generic

KELVIN DANIEL ASIHENE

Accra -Ghana

Summary

5 years of working experience gained through individual and providing support in teams with diverse cultures to achieve set goals. Highly motivated and reliable professional with a positive attitude and quick lerning abilities to deliver quality in operational activities and warehouse storage management.

Work History

Logistics Officer

Glim Construction Limited
01 2024 - Current
  • Coordinated and monitored supply chain operations to ensure timely delivery of goods.
  • Developed strategies for efficient distribution of products based on customer requirements.
  • Ensure storage and receipts of goods as needed.
  • Generated payments for program-related activities to keep accurate records of financial expenditure.

Assistant Supervisor

Hansonlc Hotel
08 2019 - 05 2022
  • Monitored employee performance and conducted regular reviews to identify areas for improvement.
  • Oversee daily operations to ensure customer satisfaction
  • Managed and monitored hotel budget to maximize profitability
  • Respond to guest complaints and issues promptly to maintain customer loyalty and satisfaction
  • Provide daily allocation of task to team members
  • Maintain accurate records and accounts as required
  • Ensured adherence to all policies and procedures by team members

Customer Service Unit

National Investment Bank
09 2017 - 08 2018
  • Analyzed customer feedback to identify areas of improvement in service delivery.
  • Attending to customers enquiries.
  • Printing of bank statement to customers.
  • Enrollment of customers on e-zwich service.
  • Issuing savings withdrawal and cheque books to customers.
  • Receiving and dispatching letters and documents.
  • Filing and sorting of records and documents.

Personal Banking Unit

National Investment Bank
09 2017 - 08 2018
  • Provided customers with information on banking products and services.
  • Developed relationships with clients to identify their financial needs and goals.
  • Inputting and opening account for customers.
  • Requesting of e-banking products example. MasterCard, sms alerts.
  • Inputting of e-banking complaints from customers.
  • Requesting of savings withdrawal, cheque books and ATM card for customers.

Education

Bachelor’s Degree - Banking And Finance

University of Ghana
05.2017

WASSCE - Business

Adisadel College
06.2013

Skills

  • Distribution Management
  • Warehouse Management
  • In-depth knowledge of Microsoft Office Application
  • Materials Handling
  • Flexible and adaptive, able to work well as a team

Languages

English
Native or Bilingual

Timeline

Logistics Officer

Glim Construction Limited
01 2024 - Current

Assistant Supervisor

Hansonlc Hotel
08 2019 - 05 2022

Customer Service Unit

National Investment Bank
09 2017 - 08 2018

Personal Banking Unit

National Investment Bank
09 2017 - 08 2018

Bachelor’s Degree - Banking And Finance

University of Ghana

WASSCE - Business

Adisadel College

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KELVIN DANIEL ASIHENE