Daniel Kernan
Operations Manager
Rittman,OH
Summary
Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
Operations Manager
Brouse McDowell
03.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of supplies and services.
- Led hiring, onboarding and training of new hires to fulfill firm requirements.
- Established positive and effective communication among employees and firm leadership.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize end user satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands and deadlines.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Coordinate daily operations of the firm.
- Coordinate and oversee the assimilation of two law firms with Brouse McDowell.
- Coordinate and oversee the build out and remodel of additional space in Youngstown office.
- Coordinate and oversee consolidation of floor space in Akron office.
- Coordinate and oversee the closing of Toledo office and relocation of furniture, technology and supplies.
- Coordinate and oversee the replacement of large HVAC systems in Akron office.
Site Manager
IST Management Services
02.2006 - 03.2016
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Created weekly and monthly reports and presentations for management team.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw facilities management within several local locations.
- Maintained client needs and satisfaction.
Education
Accounting And Business Courses
Youngstown State University
Youngstown, OHAccounting And Business Courses
Stark Technical Community College
General Studies
University of Akron
Skills
- Multi-Unit Operations Management
- Staff Management
- High-Pressure Environments
- Interpersonal Communications
- Project Management
- Multi-Site Operations
- Inventory Control
Timeline
Operations Manager
Brouse McDowell
03.2015 - Current
Site Manager
IST Management Services
02.2006 - 03.2016
Accounting And Business Courses
Youngstown State University
Accounting And Business Courses
Stark Technical Community College
General Studies
University of Akron
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