Spearheaded the implementation of bespoke wealth management platforms for high-profile wealth firms, leveraging data analysis tools (Excel, SQL) and comprehensive requirement gathering methodologies to optimize platform integration and reporting accuracy
Enhanced project and stakeholder management by proactively managing scope creep, ensuring alignment with client objectives, and delivering projects on time and within budget
Orchestrated the successful launch of multiple in-house wealth management platforms, significantly enhancing clients' reporting capabilities and operational efficiency, resulting in a 40% increase in client satisfaction
Led the development of a pioneering wealth management tool for a major insurance company, integrating health data to offer personalized wealth recommendations and presented a polished prototype to the executive leadership team
Successfully transitioned global operations of a banking firm to a newly developed wealth management platform, introducing automation that streamlined procedures and boosted efficiency of back office operations
Staff NetSuite Consultant
Oracle Canada
Toronto
01.2020 - 03.2021
Specialized in NetSuite ERP customization and scripting, utilizing SuiteScript and SuiteFlow to tailor solutions to client needs
Enhanced expertise in business process optimization and workflow automation, delivering tailored solutions that improved client operations
Successfully migrated data for over 50 clients from legacy systems to NetSuite, ensuring data integrity and minimizing downtime during transitions
Developed custom dashboards and reports using NetSuite SuiteAnalytics, providing clients with real-time insights and improved financial reporting capabilities
Provided post-implementation support and training, leading to a 20% decrease in support tickets and higher client satisfaction scores
Content & Engagement Product Manager
TheScore
Toronto
01.2018 - 08.2018
Led the development and implementation of new content strategies using data analytics tools (Excel, Amplitude, SQL) to understand user behavior, increasing user engagement and retention
Launched interactive features such as live polls and real-time chat, boosting in-app usre interactions and driving a significant rise in app store ratings and reviews
Conducted extensive usability testing and market research to identify user needs and preferences, ensuring product features aligned with target audience expectations
Created and proposed A/B experiments to optimize content delivery, working with the data science team to implement, leading to an increase in user engagement and higher ad revenue
Education
Bachelor of Arts - Business, Legal Studies and Computing Technology
University of Waterloo
09.2019
Skills
Data Analytics
Digital Transformation
Operations Optimization
Business Planning
Market Research
Business Analysis
Certification
SAFe 5 Product Owner / Product Manager
Lean Six Sigma - Lean Certification
Timeline
Senior Management Consultant | Product Manager
The Capital Markets Company
04.2021 - Current
Staff NetSuite Consultant
Oracle Canada
01.2020 - 03.2021
Content & Engagement Product Manager
TheScore
01.2018 - 08.2018
Bachelor of Arts - Business, Legal Studies and Computing Technology
Technical Business Development Specialist at Sandia National Laboratories - Albuquerque, NMTechnical Business Development Specialist at Sandia National Laboratories - Albuquerque, NM