Daniel Kestner

Daily responsibilities include monitoring multiple ticket queues and responding to issues based on priority. This role also involves overseeing multiple ad insertion systems, identifying issues, and prioritizing outages with the highest revenue impact.

• Led engineering teams to successfully complete projects on time and within budget.
• Developed innovative advertising solutions to enhance client engagement and revenue generation.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Implemented new analytics tools, improving data-driven decision-making across advertising initiatives.
• Collaborated with stakeholders to define project requirements and ensure alignment with business objectives.

• Developed training programs to improve staff performance and efficiency.
• Analyzed process workflows to identify areas for improvement and implement solutions.
• Coordinated scheduling and resource allocation to optimize operational effectiveness.
• Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
• Mentored junior staff, fostering skill development and career progression within the team.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Conducted performance evaluations and provided constructive feedback to employees.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Oversaw daily operations to maintain store cleanliness and organization.