Daniel Kim
Reston,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
VSR
Virginia Department of Veterans Services
Ashburn, Virginia
08.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations in regards to VA benefits.
- Assisted with customer requests and answered questions to improve satisfaction with their VA claim.
- Worked effectively in team environments to make the workplace more productive.
- Achieved a 231% increase in productivity as measured by IOKR efficiency metrics, resulting in recognition as one of the top performers in the state.
Education
High School Diploma -
Buffalo Grove High School
Arlington Heights, IL05-2013
Military And Veterans Health, Policy, And Advocacy
William & Mary Law School
Skills
- Military Cultural Awareness
- Teamwork and Collaboration
- Organization and Time Management
- Claims Development
- Microsoft Word, Excel, PowerPoint
- Relationship Building
Affiliations
- Conducted outreach events, despite a case load, to various veterans groups, retirement communities, and companies to provide information and services to the VA disability claims process and DVS as an organization
- Established a relationship with Falcon's Landing Retirement Community
References
References available upon request.
Timeline
VSR
Virginia Department of Veterans Services
08.2022 - Current
High School Diploma -
Buffalo Grove High School
Military And Veterans Health, Policy, And Advocacy
William & Mary Law School
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