Daniel Kirkhart
Sparta,MO
Summary
Dedicated professional with a strong work ethic and proven adaptability, focused on enhancing business performance through effective teamwork and individual contributions. Known for resourcefulness and a results-driven approach, consistently achieving goals that align with company objectives. Passionate about driving efficiency and delivering increased service value to meet evolving business needs.
Overview
18
18
years of professional experience
Work History
Product Manager
Apiture
Wilmington, NC
11.2023 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed backlogs, prioritized tasks, and assigned resources in an Agile environment.
- Developed end-to-end solutions from concept to completion utilizing Agile methodology.
DIRECTOR OF COMMERCIALIZATION
Apiture
Wilimington, NC
05.2022 - 11.2023
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Worked with stakeholders to devise strategies aimed at boosting efficiency.
- Created future objectives concurrent with overseeing everyday processes.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Prepared presentations for board meetings summarizing key developments within the company.
BUSINESS ANALYST
Apiture
Wilimington, NC
04.2021 - 05.2022
- Managed support exceptions and escalations, creating new or refining existing business processes
- Identified and documented business requirements utilizing Agile methodology
- Conducted stakeholder interviews to gather requirements
- Collaborated with developers to ensure that product designs meet customer needs
TEAM LEAD BUSINESS ANALYST
FIS (Zenmonics)
Charlotte, NC
03.2019 - 04.2021
- Provide Functional expertise in banking application development for financial services company
- Organizing and facilitating requirements sessions with clients while directing the client toward core product design
- Documenting business/functional requirements
- Assisting with user acceptance testing
- Primary liaison between the client and the development organization
BUSINESS CONSULTANT
JACK HENRY & ASSOCIATES
Springfield, MO
02.2012 - 03.2019
- Developed and implemented business processes to improve the efficiency of operations and reduce costs
- Tracked metrics related to project performance against established benchmarks for continuous improvement
- Provided guidance on system design decisions based on user needs analysis and established standards
- Built strong relationships with clients by delivering high quality services that meet their expectations
- Led requirements gathering sessions with stakeholders to ensure successful delivery of projects
BANKING CENTER MANAGER
ACADEMY BANK
Ozark, MO
05.2008 - 02.2012
- Monitored branch performance metrics such as deposits, account openings, closings, loans originations, closures
- Cultivated strong working relationships with other departments within the bank to ensure efficient operations
- Assisted customers with complex financial decisions such as loan payments or investments options
- Provided coaching and mentoring sessions for employees in order to enhance their performance levels
- Managed daily operations of the banking center including staffing, scheduling, budgeting, and training personnel
SALES AND SERVICE COORDINATOR
US BANK
Springfield, MO
10.2006 - 04.2008
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments
- Recruit staff members and oversee training programs
- Prepare financial or regulatory reports required by laws, regulations, or boards of directors
- Prepare operational or risk reports for management analysis
Education
COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE - YOUTH MINISTRY
BAPTIST BIBLE COLLEGE
Springfield, MO05.2006
Skills
- Product Lifecycle Management
- Business Requirement Analysis
- Client Needs Evaluation
- Product demonstration
- Product positioning
- Audience engagement
Timeline
Product Manager
Apiture
11.2023 - Current
DIRECTOR OF COMMERCIALIZATION
Apiture
05.2022 - 11.2023
BUSINESS ANALYST
Apiture
04.2021 - 05.2022
TEAM LEAD BUSINESS ANALYST
FIS (Zenmonics)
03.2019 - 04.2021
BUSINESS CONSULTANT
JACK HENRY & ASSOCIATES
02.2012 - 03.2019
BANKING CENTER MANAGER
ACADEMY BANK
05.2008 - 02.2012
SALES AND SERVICE COORDINATOR
US BANK
10.2006 - 04.2008
COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE - YOUTH MINISTRY
BAPTIST BIBLE COLLEGE
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