Daniel Koontz
Downey
Overview
16
16
years of professional experience
Work History
Cash Office Supervisor
Whole Foods Market
07.2018 - Current
- Manage all outgoing Bank Deposits and incoming change requests from the bank in a timely manner.
- Prepare and track all outgoing bank deposits.
- Order change requests from the bank, ensuring the store has enough cash on hand for daily operations.
- Prepare and track outgoing cash loans to cashiers on the floor.
- Balance and settle all store safes to the correct static-balance.
- Investigate and track all variances and safe balances using Excel spreadsheets.
- Provide daily reports to the store and regional management using Outlook.
- Trained other team members on how to accurately perform Cash Office duties.
- Consulted on the appointment of senior leadership within the Glendale store.
Cashier/Customer Service Representative
Whole Foods Market
10.2007 - 07.2018
- Built relationships with customers to encourage repeat business.
- Provided excellent customer service to a diverse and international customer base, especially while working near LAX.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers locate items and offered suggestions based on needs and preferences to help increase basket-size.
- Ranked 3rd place nationally for my ability to collect donations to the Whole Kids Foundation, company philanthropic initiative that provided gardens to K-12 schools to help educate kids about healthy diets.
Coachella Record Store - Seasonal
Goldenvoice
04.2015 - 04.2017
- Supported production crew with setting up, arranging, and organizing the record store in time for the festival opening.
- Assisted customers with finding records and providing recommendations based on interests
- Operated registers and kept morale positive during peak hours in the hot desert
- Organized and assisted in the pulling of customer holds of paid merchandise
Timeline
Cash Office Supervisor
Whole Foods Market
07.2018 - Current
Coachella Record Store - Seasonal
Goldenvoice
04.2015 - 04.2017
Cashier/Customer Service Representative
Whole Foods Market
10.2007 - 07.2018
High School Diploma -
Marina High School
Skills
- Team Oriented
- Microsoft Excel and Outlook
- Detail-oriented
Education
High School Diploma -
Marina High School
Huntington Beach06.1996