Daniel Kwon
Eastvale,CA
Summary
Dynamic leader with a proven track record at every job title, adept in Operations Management and Staff Management. Elevated district rankings, achieving top 10% in sales performance. Excelled in fostering client relationships, leading teams to exceed revenue targets through strategic business planning and robust leadership.
Overview
25
25
years of professional experience
Work History
Restaurant Owner
Corner Deli
06.2010 - 08.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
General Manager
Cafe Bleu
08.2009 - 03.2019
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Senior Cardiovascular Sales Specialist
Daiichi Sankyo Pharmaceuticals
09.2008 - 07.2009
- Led team of sales specialists in achieving annual revenue targets through disciplined account management practices.
- Collaborated with cross-functional teams to launch new products and services, resulting in significant market share growth.
- Organized educational events for healthcare professionals in collaboration with medical experts, strengthening industry connections and promoting product adoption.
- Analyzed competitive landscape to uncover emerging trends, positioning products strategically within the market.
- Moved territory ranking from 229/250 in Q3,2008 to 19/250 in Q1,2009.
- Finished top 10% in the region in 2008.
- #2/10 in the district and #19/250 in the nation.
District Manager
EMPI
08.2007 - 09.2008
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Moved district from bottom third in region to top third in region in 2007.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
Specialty Institutional Account Executive
Abbott Laboratories
04.2005 - 07.2007
- Effectively managed a territory of specialty accounts, ensuring consistent growth and profitability.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention.
- Utilized CRM software effectively to track client interactions, manage pipeline activities, forecast future revenue opportunities accurately.
- Spearheaded educational initiatives for clients, enhancing product knowledge and increasing sales opportunities.
- #3 out of 175 in the nation 2007.
- #2 out of 175 in the nation 2006.
- #1 out of 175 in Depakote ER conversion at the VA hospital in VISN 22.
- Selected as trainer in 2007.
Specialty Sales Representative
Solvay Pharmaceuticals
04.2003 - 04.2005
- Developed comprehensive sales plans to identify new business opportunities and generate revenue growth.
- Provided expert product knowledge to clients, addressing their unique needs and offering tailored solutions.
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
- Increased territory ranking from 40/48 to 21/48 in 2004.
Regional Manager
ILangs, INC.
05.1999 - 04.2003
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Education
Bachelor of Arts - Political Science
University California, Irvine
Irvine, CA06.1998
Skills
- Business Planning
- Staff Management
- Operations Management
- Inventory Management
- Compliance knowledge
- Leadership skills
Languages
Korean
Native or Bilingual
Timeline
Restaurant Owner
Corner Deli
06.2010 - 08.2024
General Manager
Cafe Bleu
08.2009 - 03.2019
Senior Cardiovascular Sales Specialist
Daiichi Sankyo Pharmaceuticals
09.2008 - 07.2009
District Manager
EMPI
08.2007 - 09.2008
Specialty Institutional Account Executive
Abbott Laboratories
04.2005 - 07.2007
Specialty Sales Representative
Solvay Pharmaceuticals
04.2003 - 04.2005
Regional Manager
ILangs, INC.
05.1999 - 04.2003
Bachelor of Arts - Political Science
University California, Irvine
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