Daniel Laabes
Ranchos De Taos,NM
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
UNDER ARMOUR
10.2009 - Current
- Communicated regularly with dealer reps, regional managers, and strategic managers across three states, AZ, NM, and TX.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove revenue by establishing strong relationships with top producing dealer reps and managers.
Regional Coordinator
UNDER ARMOUR
04.2006 - 04.2009
- Entered data, generated reports, and produced tracking documents.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Used job-related software to draft and finalize written correspondence and documentation.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Handled incoming and outgoing shipping and receiving activities.
CSR
UNDER ARMOUR
10.2004 - 04.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science -
University of Oregon
Eugene, OR06.2004
Skills
- New Account Development
- Business Growth and Retention
- Closing Sales
- Business Development
- Market and Competitive Analysis
- Account and Territory Management
Timeline
Territory Sales Manager
UNDER ARMOUR
10.2009 - Current
Regional Coordinator
UNDER ARMOUR
04.2006 - 04.2009
CSR
UNDER ARMOUR
10.2004 - 04.2006
Bachelor of Science -
University of Oregon