Daniel Laizer
Mebane,NC
Summary
Dynamic professional with a proven track record in tour coordination and exceptional customer service, honed at Tanzania Specialist and other notable organizations. Expert in enhancing visitor experiences and streamlining processes, with a knack for effective time management and a clean driving record. Skilled in mentoring team members, significantly boosting productivity through leadership and collaboration.
Overview
2015
2015
years of professional experience
Work History
Tourist Guide
Tanzania Specialist
- Built personal relationships with guests to promote positive experiences.
- Streamlined tour booking process by effectively managing reservations, payments, and confirmations.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Contributed to team success through active participation in staff meetings, trainings, and professional development opportunities within the tourism industry.
Warehouse Assistant
Balton Tanzania Ltd
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sorted and delivered materials to different work areas and staff.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
Truck Driver
Landstar Logistics Tanzania
- Built personal relationships with guests to promote positive experiences.
- Streamlined tour booking process by effectively managing reservations, payments, and confirmations.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Contributed to team success through active participation in staff meetings, trainings, and professional development opportunities within the tourism industry.
Project Associate
Adventist Development and Relief Agency
12.2010 - 12.2014
- Supervised junior team members by offering mentorship, constructive feedback, and opportunities for growth within their roles as Project Associates.
- Strengthened team dynamics through regular feedback sessions, resulting in increased productivity and improved performance.
- Partnered with project team members to identify and quickly address problems.
Education
Advanced Diploma - Wildlife Management
Mount Meru Institute
Arusha Tanzania 12.2008
Diploma -
Transworld Institute
Arusha Tanzania 1994
Secondary School Certificate - General Studies
Edmund Rise Secondary School, Tanzania
Arusha Tanzania 10.1993
Skills
- Tour coordination experience
- Effective time management
- Clean driving record
- Customer Service-oriented
Timeline
Project Associate
Adventist Development and Relief Agency
12.2010 - 12.2014
Tourist Guide
Tanzania Specialist
Warehouse Assistant
Balton Tanzania Ltd
Truck Driver
Landstar Logistics Tanzania
Advanced Diploma - Wildlife Management
Mount Meru Institute
Diploma -
Transworld Institute
Secondary School Certificate - General Studies
Edmund Rise Secondary School, Tanzania
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