Daniel Landeros
Mapleton
Summary
Dynamic professional with extensive experience in customer service and project management at Avolta. Proven ability to resolve conflicts and educate customers effectively. Skilled in team collaboration and time management, ensuring project success while adhering to safety protocols. Committed to delivering exceptional service and fostering positive relationships.
Overview
6
6
years of professional experience
Work History
Fiber Optics Splicer
Fibertel
Springville
05.2022 - Current
- Ensured that all safety protocols were followed during the installation process.
- Coordinated with other departments when necessary to ensure the successful completion of projects.
- Communicated with team members on the job site.
- I answered customer questions when asked.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service skills.
Project Manager
Avolta
Orem
02.2021 - 01.2022
- I worked directly with the sales team and appointment setters.
- Assured that homeowners had the best customer service.
- Made sure all needs were met with urgency.
- Helped permitters and schedulers in a timely manner.
Canvasser
ION
Provo
03.2019 - 12.2020
- Conducted door-to-door outreach in assigned neighborhoods.
- Participated in training sessions related to effective communication techniques when engaging with constituents.
- Memorized and recited sales scripts or statements prepared by employer.
Education
High School Diploma -
Maple Mountain High School
Utah06-2019
Skills
- Team collaboration
- Customer service
- Time management
- Problem solving
- Communication skills
- Conflict resolution
- Attention to detail
- Active listening
- Educating customers
Languages
Spanish
Professional
References
References available upon request.
Timeline
Fiber Optics Splicer
Fibertel
05.2022 - Current
Project Manager
Avolta
02.2021 - 01.2022
Canvasser
ION
03.2019 - 12.2020
High School Diploma -
Maple Mountain High School
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