Seasoned retail leader with over 18 years of experience driving growth and operational excellence at top companies like Home Depot and Hobby Lobby. Proven track record in strategic planning, team development, and market expansion. Entrepreneurial expertise in real estate investment enriches a robust background in retail management, ensuring adaptable and innovative leadership. Seasoned professional in executive management known for high productivity and efficient task completion. Skilled in strategic planning, financial oversight, and team leadership. Excel in communication, problem-solving, and adaptability to drive organizational success.
Responsible for 33M is annual revenue and 7M in inventory as well as 130 associates, department supervisors, and assistant store managers. Finished 2016 as the top store in both sales vs. plan and store controllable profit vs. plan. Worked closely with the district manager to formulate and build the store brand. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Reorganized the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Trained all new managers on store procedures and policies.
Responsible for 15M in annual revenue and 5M in inventory as well as 100 associates, department supervisors, and assistant store managers. Took one of the lowest performing stores in the company and transformed it into the highest performing store in the district in sales vs. plan and store controllable operating profit vs. plan.
Responsible for managing all operational aspects of the business unit to include front and back end processes, PnL, operational expenses, freight flow, and shrink mitigation.
Responsible for driving sales and profitability through effective merchandising presentations, contractor services, and hardline departments within the business unit.
Responsible for driving sales and profitability of individual departments within the business unit.
Started with the company as a full time garden associate before moving to order fulfillment for pro services. Won associate of the month on 3 separate occasions before being promoted to department supervisor.
Responsible for all operational aspects of the business to include customer service, delivery, receiving, payroll and accounting, as well as planning and execution of seasonal sales events.