Daniel Lang
Plain City,OH
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with the sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
15
15
years of professional experience
Work History
Sales Engineer
Hover, Inc.
San Francisco, CA
12.2023 - Current
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams to ensure seamless coordination on sales initiatives.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
Technical Onboarding Specialist
HOVER, Inc.
San Francisco, CA
01.2022 - 12.2023
- Reduced time-to-value for customers by strategically coming up with new onboarding strategies.
- Understood customer workflows and developed the best ways to implement their Transform platform.
- Worked cross functional with sales, product, and business development to enhance product offerings and customer experience.
- Worked directly with James Hardie to begin Material Lists directly within HOVER.
Project Manager/Business Development Executive
Contractors Inc./Able Commercial
Columbus, OH
12.2017 - 01.2022
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
Bartender
Gatsbys
Gahanna, OH
05.2009 - 01.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Concession Manager
Spectrum Concessions (while On Nursing Assignment For Wife)
Mesa, AZ
01.2017 - 04.2017
- Managed inventory for optimal stock levels, reducing waste and ensuring availability of popular items.
- Implemented efficient scheduling practices for staff members, minimizing labor costs while maintaining excellent customer service levels.
- Ensured compliance with all health and safety regulations, maintaining a clean and safe environment for customers and employees.
- Implemented new processes to streamline daily operations, improving overall efficiency.
Education
High School Diploma -
Bishop Ready High School
ColumbusSkills
- Using Hover products to streamline workflows
- Microsoft Office (Excel, Word, Publisher, etc)
- Salesforce
- Teamwork
- Technical Consulting
- Customer Support
- Technical Documentation
- Technical Troubleshooting
- Sales Team Support
Accomplishments
- Successfully managed and sold jobs ranging from $10,000-$1.2 Million
- Exceeding 2019 sales goal by 40% (Goal: $1,000,000; Sales: $1,400,000)
- Exceeding 2020 sales goal by 10% (Goal $2,000,000; Sales: $2,200,000.00)
- Completion of Value-Added Leadership course
- Completed Middle Path
References
- Brett Egbert, Hiring Manager, 614-937-5046
- Natalie Niemann, Family Friend, 614-562-3786
- Danny Fickel, Current Coworker, dfickel@contractorsinc.com, 614-620-7775
- Doug Vance, Previous Employer, Gatsbys1@aol.com, 614-554-1335
References
References available upon request.
Timeline
Sales Engineer
Hover, Inc.
12.2023 - Current
Technical Onboarding Specialist
HOVER, Inc.
01.2022 - 12.2023
Project Manager/Business Development Executive
Contractors Inc./Able Commercial
12.2017 - 01.2022
Concession Manager
Spectrum Concessions (while On Nursing Assignment For Wife)
01.2017 - 04.2017
Bartender
Gatsbys
05.2009 - 01.2020
High School Diploma -
Bishop Ready High School