Daniel Lantigua
Springfield,MA
Summary
Seeking an entry-level position where I can utilize and expand my current Customer service skills and experience while contributing to a company's growth and goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Receiving Level 2
Smith and Wesson Brands, Inc
07.2024 - Current
- Managed inventory levels of parts and supplies, ensuring adequate stock was available for prompt repair resolutions.
- Worked closely with other departments to address cross-functional concerns efficiently and effectively.
- Conducted regular maintenance on equipment to ensure optimal functionality and extend product lifespan.
- Helped streamline repair processes and update procedures for support action consistency.
Owner
Empire Lawncare
01.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Photographer/Owner
Trilogia Photo And Media
11.2016 - Current
- Lightroom Skill
- Light retouch on photoshop
- Sony shooter
Ships and Trash
Smith & Wesson Brands, Inc.
07.2022 - 07.2024
- Use the Forklift for dumping hopers every 1hr
- Maintaining the floor clean using a Zamboni
- Maintaining the front of the building clean and all areas around
Repairman
Smith & Wesson Brands, Inc.
11.2021 - 07.2024
- Inspect each revolver and be able to repair any issue that the gun have according with my responsibility and limitations
- Make sure that after the repair the revolver function normally
Paint Booth Operator
Smith & Wesson Brands, Inc.
06.2020 - 05.2021
- Inspect frames for any bad finishing before proceeds to clear coat proses
- Able to deliver good quality frames
Pistol assembly
Smith & Wesson Brands, Inc.
07.2017 - 05.2018
- Assembly Team Member Pistol Assembly
- Be able to work in multiple station
- Be able to Multitask
- Work together as a team
- Be sure to make the necessary procedure for each station for Safety
Assembly Inspector
Smith & Wesson Brands, Inc.
08.2013 - 04.2016
- Assembly Revolver Inspection
- Be able to work in four station of inspection by rotation of each break
- Be able Multitask
- Work together as a team at the table of inspection
- Be sure to make the necessary procedure for each station for Safety
Shipping and Receiving
Simmons Manufacturing Company
01.2013 - 08.2013
- Shipping Loading/ Box Springs
- Fill Trailers ''48'' or ''53'' depend of the order
- Be able to Multitask
- Use Electric Pallet Truck
- Organize Box Spring by Color and Number
Education
High school diploma -
Skills
- Assembly
- Packaging
- Quality Inspection
- Computer skills
- Manufacturing
- Photography
- Adobe Lightroom
- Shipping & Receiving
- Technical support expertise
- Operating System Proficiency
- Remote Support Capabilities
- Hardware Installation
- Software configuration
- Mobile Device Support
- IT security knowledge
- Desktop Technical Support
- Technical Support
- Inventory Control Systems
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Microsoft Windows and Office
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Collaboration
- Network support
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Remote Technical Support
- Decision-Making
- Relationship Building
- Desktop support
- Friendly and Patient
- Team building
- Task Prioritization
- Technical issues analysis
- Self Motivation
- Hardware and Software Repair
- Interpersonal Skills
- Analytical Thinking
- Highly Professional
- Goal Setting
- Interpersonal Communication
- Loading and unloading
- Forklift Operation
- Warehouse Operations
- Warehouse Safety
- Material Handling
- General laborer
- Order picking and processing
- Safe driver
- Punctual and Reliable
- Palletizing
- Materials Handling
- Material packaging
- Shipping and receiving expert
- OSHA Workplace Safety
- Materials Movement
- Workplace Cleanliness
- Product Inspection
- Inventory Counts
- Dock Operations
- Hand-Eye Coordination
- Materials Transport
- Hazardous Materials Handling
- Assembly line experience
- Shipping Documentation
Personal Information
Authorized To Work: US
Willingtorelocate
- Springfield, MA
- Chicopee, MA
- Agawam, MA
Volunteer Work
- Associate Pastor- Casa de Oración Emmanuel. Springfield, MA 09/2024- Present
- Security- Casa de Oración Emmanuel Springfield, MA 01/2024
- Sound Technician- Casa de Oración Emmanuel. Springfield, MA 01/2023
- Pantry Volunteer- COE Food Pantry Springfield, MA 10/2023
Languages
Spanish
Native or Bilingual
Timeline
Receiving Level 2
Smith and Wesson Brands, Inc
07.2024 - Current
Ships and Trash
Smith & Wesson Brands, Inc.
07.2022 - 07.2024
Owner
Empire Lawncare
01.2022 - Current
Repairman
Smith & Wesson Brands, Inc.
11.2021 - 07.2024
Paint Booth Operator
Smith & Wesson Brands, Inc.
06.2020 - 05.2021
Pistol assembly
Smith & Wesson Brands, Inc.
07.2017 - 05.2018
Photographer/Owner
Trilogia Photo And Media
11.2016 - Current
Assembly Inspector
Smith & Wesson Brands, Inc.
08.2013 - 04.2016
Shipping and Receiving
Simmons Manufacturing Company
01.2013 - 08.2013