Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Contributions
Languages
Timeline
Generic
Daniel Lara

Daniel Lara

Litchfield Park

Summary

Self motivated and goal oriented. I love new challenges and prove to be a top performer throughout my career in both sales and management. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

18
18
years of professional experience

Work History

Manager Tele Strategic Expansion

American Express
Scottdale
05.2021 - 03.2025
  • Adhere to Amex Compliance and Sales Practices Policies
  • Manage client accounts
  • Consultative Selling to develop and maintain strong relationships with customers
  • Pipeline management
  • Help/support peers as needed

Business Financing Consultant-US SME

American Express
03.2019 - 05.2021
  • Provide a consultative approach to selling
  • Uncover and provide best possible solution for funding solution (WCT,MFPA,BL)
  • Manage assigned leads (300 per month)

Store Director

Bashas/Food City
06.2015 - 03.2019
  • Direct and manage all aspects of a retail store
  • Maintain the store in compliance
  • Increase sales, project sales and adhere to payroll budgets
  • Hiring, promoting, and terminations
  • Training, Coaching staff depending on position and or as needed
  • Supervise over 90 members
  • Mentor upcoming managers
  • Analyzed market and delivery systems to determine present and future material availability.
  • Identified areas of improvement within the current inventory system in order to streamline processes.
  • Represented companies in negotiating contracts and formulating policies with suppliers.
  • Managed merchandise assortments, ensuring a balanced and appealing mix of products that meet customer demands.
  • Reviewed vendor performance metrics such as on-time delivery rate and quality control measures to ensure compliance with company standards.
  • Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
  • Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.
  • Gathered and analyzed demographic data based on income, average age and sell-through statistics.
  • Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
  • Analyzed sales data and market trends to identify opportunities for merchandise expansion and optimization.
  • Used historical and current business data to determine key buying trends and items.

Merchandising Manager

Bashas' Markets
Phoenix
07.2011 - 06.2015
  • Executed special projects and promotional events to drive brand awareness and increase customer engagement.
  • Utilized merchandising software and systems for efficient product management, reporting, and analysis.
  • Coordinated with the marketing department to align merchandising strategies with promotional activities and advertising campaigns.
  • Prepared reports on sales figures, inventory levels, customer feedback, for senior management review.
  • Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
  • Developed pricing promotions and markdowns to meet sales and margin targets.
  • Managed inventory levels across multiple channels to ensure product availability and minimize overstock.

Customer Service Manager

Bashas' Markets
Phoenix
01.2007 - 07.2011
  • Provided exceptional customer service to ensure customer satisfaction.
  • Recruited and trained new employees to meet job requirements.
  • Created reports on customer feedback, complaints, and suggestions for management review.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.

Education

Associates - Arts

Estrella Mountain C.C.
08.2018

Skills

  • Analytical
  • Consultative selling
  • Pipeline management
  • Regulatory compliance
  • Client account management
  • Sales forecasting
  • Inventory management
  • Team building
  • Employee training
  • Consultative Selling
  • Reasoning
  • Time Management
  • Highly Organized
  • Data analysis
  • Merchandising strategy
  • Contract negotiation
  • Customer relationship management
  • Leadership development
  • Performance evaluation
  • Documentation and reporting
  • Product management
  • Policy implementation
  • Salesforce management
  • Vendor management
  • Schedule preparation
  • Conflict resolution
  • Risk management
  • Staff development
  • Budget control
  • Sales techniques
  • Expense tracking
  • Staff management
  • Task delegation
  • Recruiting and interviewing
  • Business development
  • Coaching and mentoring
  • Employee onboarding
  • Safety procedures
  • Sales management

Accomplishments

  • Excellent compliance rating 2024,Amercian Express
  • Top Producer 2020-2022 (WCT, MFPA, BL, KLOC), 01/2020, 08/2020, American Express
  • Top District Sales Increase, 2018, 2019, Bashas/Food City
  • Multiple awards in sales merchanding 2011-2015 Bashas/Food City
  • Best Compliance Officer in District, 2011 Bashas/Food City

Hobbies and Interests

  • Pickle Ball
  • Baseball
  • Football
  • Travel
  • Learning

Languages

  • Spanish, Native or Bilingual Proficiency
  • English, Full Professional Proficiency

Contributions

  • Best Practice Committee, 03/2021, 01/2022, American Express
  • Serve2gether- Volunteer, American Express
  • Compliance Officer, 01/2011, 03/2019

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Manager Tele Strategic Expansion

American Express
05.2021 - 03.2025

Business Financing Consultant-US SME

American Express
03.2019 - 05.2021

Store Director

Bashas/Food City
06.2015 - 03.2019

Merchandising Manager

Bashas' Markets
07.2011 - 06.2015

Customer Service Manager

Bashas' Markets
01.2007 - 07.2011

Associates - Arts

Estrella Mountain C.C.

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Daniel Lara