Daniel Lawler
Republic,WA
Summary
Adept at fostering customer relationships and enhancing operational efficiency, my tenure at Pine Grove Junction and in the military honed my leadership and customer service skills. Skilled in electrical tasks and utility location, I excel in team coordination and problem-solving, significantly improving workplace safety and client satisfaction.
Overview
12
12
years of professional experience
Work History
Cashier, Waiter, Dishwasher and Assistant Manager
Pine Grove Junction
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Underground Utility Locator
UtiliQuest LLC
11.2023 - 05.2024
- Developed strong relationships with clients, ensuring their satisfaction with timely and accurate underground utility location services provided throughout each project phase.
- Served as a reliable resource for team members and supervisors, offering valuable insights and advice in relation to locating underground utilities.
- Maintained equipment functionality by routinely inspecting, cleaning, and calibrating electronic locating devices used for finding underground utilities.
- Increased safety on job sites by promptly reporting any discrepancies in utility locations or markings to supervisors.
- Ensured accurate record-keeping by diligently documenting all utility locations and updates for future reference.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Electrical Apprentice
Lawler Electric
01.2021 - 10.2023
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
- Contributed to energy efficiency improvements by assisting in installation of LED lighting systems and energy-saving devices.
- Supported senior electricians in diagnosing and repairing faults in electrical systems, enhancing system reliability.
Non-Commissioned Officer
United States Army
09.2012 - 10.2020
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Appointed Company Safety Officer overseeing heavy equipment operations and overall safety.
- Appointed Company suicide prevention representative.
- Appointed Company Master Driver license issuing instructor/trainer.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA10-2022
Associate of Arts - Criminal Justice
University of Phoe
Tempe, AZ10-2017
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Order Taking
- Decision Making Aptitude
- Team Leadership
- Training and mentoring
- Employee Training
- Active Listening
- Professionalism
Timeline
Cashier, Waiter, Dishwasher and Assistant Manager
Pine Grove Junction
09.2024 - Current
Underground Utility Locator
UtiliQuest LLC
11.2023 - 05.2024
Electrical Apprentice
Lawler Electric
01.2021 - 10.2023
Non-Commissioned Officer
United States Army
09.2012 - 10.2020
Bachelor of Science - Criminal Justice
Liberty University
Associate of Arts - Criminal Justice
University of Phoe
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