Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Daniel Lawson

Jacksonville

Summary

Dynamic Store Manager at AutoZone with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in inventory management and employee training, I successfully implemented strategies that improved operational efficiency and reduced costs. Committed to fostering teamwork and delivering exceptional service, I consistently meet or exceed performance goals.

Overview

6
6
years of professional experience

Work History

Store Manager

AutoZone
Minooka
02.2021 - 03.2025
  • Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.
  • Conducted daily store operations, including opening and closing procedures.
  • Monitored employee performance, identifying gaps for corrective action as needed.
  • Developed strategies to maximize sales and profitability through effective planning.
  • Trained and mentored associates on daily tasks and procedures for improved efficiency.
  • Identified cost-saving opportunities through waste reduction initiatives.
  • Prepared weekly schedules to ensure proper floor coverage within fiscal guidelines.
  • Updated store signage and displays to maintain a visually appealing environment.

Parts Sales Manager

AutoZone
Morris
02.2020 - 02.2021
  • Assisted buyers in selecting suitable products tailored to individual needs.
  • Maintained accurate inventory records while monitoring stock levels and discrepancies.
  • Executed product expertise and implemented process improvements to enhance operations.
  • Conducted complimentary battery checks, testing, and wiper installations for customer satisfaction.
  • Directed daily parts program activities to optimize sales and inventory management.
  • Coached junior employees on proactive strategies for achieving operational goals.
  • Resolved customer complaints efficiently, ensuring high service standards.
  • Utilized parts management software for effective tracking and order processing.

Delivery Driver

AutoZone
Minooka
02.2019 - 02.2020
  • Operated manual and mechanical equipment to minimize injury and accident risks.
  • Maintained accurate logs of all deliveries and trips throughout shifts.
  • Monitored fuel levels and refueled vehicles as necessary during operations.
  • Resolved customer complaints professionally, fostering positive client relationships.
  • Utilized GPS and maps for efficient route planning and navigation.
  • Adhered to traffic laws while driving in various weather conditions.
  • Submitted accurate vehicle logs, cargo records, and billing statements per company regulations.
  • Reviewed invoices and purchase requests to ensure accuracy before processing.

Education

Associate of Arts - Anthropology/Sociology

Joliet Junior College
Joliet, IL
12-2006

High School Diploma -

Coal City High School
Coal City, IL
05-1987

Skills

  • Customer service and support
  • Inventory management
  • Employee training and development
  • Scheduling and planning
  • Team building and collaboration
  • Product knowledge and expertise
  • KPI tracking and analysis
  • Payroll management and processing

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Store Manager

AutoZone
02.2021 - 03.2025

Parts Sales Manager

AutoZone
02.2020 - 02.2021

Delivery Driver

AutoZone
02.2019 - 02.2020

Associate of Arts - Anthropology/Sociology

Joliet Junior College

High School Diploma -

Coal City High School

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