Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Lazarto

Louisville,OH

Summary

Dynamic leader with a proven track record at Chase Bank, excelling in staff development and data analysis. Achieved significant operational cost reductions while enhancing team performance through innovative training and strategic planning. Skilled in negotiation and compliance, driving results in high-pressure environments and consistently exceeding goals.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

15
15
years of professional experience

Work History

Senior Supervisor

Chase Bank
02.1996 - 06.2006


  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Maximized personal competency through continuous professional development.
  • Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
  • Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
  • Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
  • Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
  • Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
  • Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Collections Analyst

G.E. Capital
01.1991 - 06.1996
  • Managed a portfolio of high-risk accounts, reducing potential bad debt writeoffs.
  • Trained new employees on best practices in collections techniques and procedures, enhancing overall team performance.
  • Implemented process improvements that increased efficiency within the collections department.
  • Streamlined internal processes to enhance the effectiveness of the collections team.
  • Negotiated payment arrangements, ensuring prompt payments from customers.
  • Reduced delinquency rates by consistently monitoring and analyzing customer accounts.

Education

Dioloma -

Osnaburg Local
East Canton, OH
05.1987

Skills

  • Innovation skills
  • Data analysis
  • Staff oversight
  • Employee supervision
  • Staff development
  • Compliance
  • Customer service
  • Goal oriented
  • Negotiation

Timeline

Senior Supervisor

Chase Bank
02.1996 - 06.2006

Collections Analyst

G.E. Capital
01.1991 - 06.1996

Dioloma -

Osnaburg Local

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Daniel Lazarto