Knowledgeable manager with background in facility maintenance and small engine repair. Utilizes comprehensive troubleshooting skills to identify and fix issues promptly. Demonstrated skill in both preventive maintenance and customer service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mechanic
Houston County Equipment
03.2025 - Current
Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
Maintenance Supervisor
Madisonville Care Center
10.2024 - 01.2025
Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Supervised 3 employees and scheduled shifts.
Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Small Engine Mechanic
Self-employeed
05.2022 - 10.2024
Enhanced customer satisfaction by diagnosing and repairing small engines for various types of equipment.
Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
Organized and maintained hand tools and equipment used daily to maximize work performance.
Delivered high-quality repair service, ensuring customer loyalty and repeat business.
Small Engine Repairer & Shop Manager
Northern Tool & Equipment
04.2022 - 05.2022
Contributed to increased shop revenue by cross-selling services and accessories when applicable.
Reduced repeat repairs by accurately identifying root causes of failures during initial assessments.
Effectively managed parts inventory to ensure availability for timely repairs while minimizing overhead costs.
Provided excellent customer service, addressing concerns and answering questions regarding small engine maintenance and repair.
Improved customer satisfaction by providing timely and efficient small engine repairs.
Mentored junior technicians on best practices in small engine troubleshooting, diagnostics, and repair techniques.
Maintained detailed records of all repair work completed, facilitating accurate invoicing and inventory management.
Collected information to correctly file warranty claims.
Small Engine Repairer & Shop Manager
Northern Tool + Equipment
07.2019 - 04.2022
Provided excellent customer service, addressing concerns and answering questions regarding small engine maintenance and repair.
Assisted customers with preventative maintenance tips to extend the life of their equipment and reduce future repair needs.
Effectively managed parts inventory to ensure availability for timely repairs while minimizing overhead costs.
Continuously updated technical knowledge by attending industry workshops and training sessions.
Maintained detailed records of all repair work completed, facilitating accurate invoicing and inventory management.
Enhanced workshop productivity by maintaining a clean, organized, and safe working environment.
Mentored junior technicians on best practices in small engine troubleshooting, diagnostics, and repair techniques.
Collected information to correctly file warranty claims.
Listed work performed on each unit in order to properly invoice customers.