Daniel Le
Santa Ana,CA
Summary
Customer-oriented aide with excellent communication, multitasking, and organizational skills. Demonstrated expertise in time management, efficient adaptability, and building strong relationships. Committed to providing customers with exceptional support and ensuring their satisfaction. Adept at identifying needs, resolving issues, and delivering personalized solutions to enhance the overall customer experience.
Overview
5
5
years of professional experience
Work History
Physical Therapy Aide
Synergy Physical Therapy
2023.01 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Prioritized patient comfort and safety by setting up equipment, preparing treatment areas, and leading patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Food Specialist/Guest Advocate/General Merchandise
Target
2021.08 - 2022.12
- Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Boba Barista
Ding Tea
2019.10 - 2020.10
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Controlled line and crowd with quick, efficient service.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
Education
Bachelor of Science - Kinesiology - Exercise Science
California State University of Long Beach
05.2024
Skills
- Memory Retention
- Efficient Time Managing
- Adaptable
- Detail-Oriented
- Relationship Building
- Bilingual (English/Vietnamese)
Timeline
Physical Therapy Aide
Synergy Physical Therapy
2023.01 - Current
Food Specialist/Guest Advocate/General Merchandise
Target
2021.08 - 2022.12
Boba Barista
Ding Tea
2019.10 - 2020.10
Bachelor of Science - Kinesiology - Exercise Science
California State University of Long Beach
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