Daniel Leber
Butler,PA
Summary
Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Service Manager
Landrys Restaurant
Pittsburgh, PA
09.2020 - Current
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Hired and trained service department staff to drive performance.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Culinary Manager, Service Manager, Beverage Mgr.
Red Lobster
Butler, PA
05.1999 - 09.2020
- Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
- Maintained records of all food production activities including sales figures, purchase orders and stock levels.
- Developed menus, recipes and ordering systems to maximize efficiency in the kitchen.
- Oversaw daily operations of the kitchen including scheduling, budgeting and inventory control.
Restaurant General Manager
KFC Restaurant
Bellvue, PA
01.1980 - 02.1999
- Monitored daily operations to ensure adherence to established policies and procedures.
- Reviewed menu items on a regular basis to ensure quality standards were met.
- Created weekly work schedules according to staffing needs.
- Recruited, trained and supervised staff members.
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
Education
High School Diploma -
Keystone Oaks High School
Pittsburgh, PA06-1979
Skills
- Foodservice Management Professional
- Kitchen Operations
- Food Storage
- Sanitation expertise
- ServSafe Manager
- Certified Culinary Administrator
Certification
Pennsylvania certified Food Safety Manager January 2024
Timeline
Service Manager
Landrys Restaurant
09.2020 - Current
Culinary Manager, Service Manager, Beverage Mgr.
Red Lobster
05.1999 - 09.2020
Restaurant General Manager
KFC Restaurant
01.1980 - 02.1999
High School Diploma -
Keystone Oaks High School
Pennsylvania certified Food Safety Manager January 2024
Similar Profiles
Dylan McCownDylan McCown
Server at Landrys RestaurantServer at Landrys Restaurant
Jackson BrockJackson Brock
Super Scooper Lead at Landrys RestaurantSuper Scooper Lead at Landrys Restaurant
Emma GarcesEmma Garces
Mastros Steakhouse Hostess at Landrys RestaurantMastros Steakhouse Hostess at Landrys Restaurant