Daniel Letbetter
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
19
19
years of professional experience
Work History
Sales Manager (Contractor)
RadMarc Services
11.2022 - Current
- Handle customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Owner
Water Oak Irrigation
06.2021 - 08.2024
- Managed day-to-day business operations
- Trained and motivated employees to perform daily business functions
- Evaluated suppliers to maintain cost controls and improve operations
- Consulted with customers to assess needs and propose optimal solutions
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
- Conducted audit inspections and independent checks to verify parts and materials
- Put together realistic budgets based upon costs and fees for successfully operating business.
Area Sales Manager
Kenan Advantage Group, Inc
06.2018 - 06.2021
- Established strong relationships with major accounts and key decision-makers in FL and GA markets to increase sales in designated territory
- Built lasting relationships with clients through outstanding customer service interactions
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota
- Prepared sales presentations for clients showing success and credibility of products
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Executed proven strategies to hit sales quota and help company achieve goals
- Grew portfolio from 18MM to 21+MM
Owner
Synergy Lawn Care LLC
03.2014 - 05.2018
- Full service landscape company supporting HOA maintenance, Commerical, Residential, irrigation and tree services
- Installed lights, sprinklers and other outdoor features based on requirements
- Educated clients on proper care and maintenance of landscaping projects
- Performed equipment maintenance and repairs to keep tools functional for projects
- Removed weeds, hazards, and debris from common pathways to improve usability
- Operated landscaping equipment with focus on safety and machine longevity
- Maintained grounds by trimming, weeding, and general clean-up.
Dispatcher
Kenan Advantage Group, Inc
03.2014 - 07.2015
- Managed large account relationship
- Monitored keep-full inventories, ordered loads, and dispatched accordingly to drivers and fleet
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect
- Utilized dispatch software to enter customer orders, deliveries and receipts
- Communicated with customers to provide delivery updates and resolution
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Manager
Clark Oil
10.2013 - 03.2014
- Supply chain management
- Oversaw maintenance, driver recruitment, and new customer onboarding
- Developed and maintained relationships with customers and suppliers through account development
- Maximized performance by monitoring daily activities and mentoring team members
- Developed and implemented business strategies to achieve business goals and stay competitive.
Dispatch Supervisor
Kenan Advantage Group Inc.
01.2010 - 02.2013
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals
- Modernized communications systems to improve productivity, reliability and efficiency
- Closely monitored dispatch board to triage and prioritize daily orders with urgency and accuracy
- Managed dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts
- Processed invoices and payments for dispatched orders.
Dispatcher
Kenan Advantage Group Inc.
08.2005 - 08.2008
- Started in 2005 as an Orlando terminal mechanic, focusing on the installation and operation project of on-board computer system
- Performed preventative maintenance on trucks and trailers
- In May 2007, promoted to Birmingham Terminal Dispatcher, managing an account relationship with 100+ account gas stations each in the market
- Relocated to Tampa and managed another large account relationship, which also included 100+ stations in the Tampa Bay market
- Checked that each scheduled route was appropriately covered by delivery drivers
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
Education
High School Diploma -
St. Cloud High School
Saint Cloud, FL05.2004
Skills
- Business development
- Order management
- Relationship building
- Territory Management
- Marketing strategy
- Sales expertise
- Proven deal closer
- CRM
- Territory sales management
- Proposal Development
- Account Management
- Sales Reporting
- Sales team training
- Sales Planning
- New Business Development
Accomplishments
- Completed KAG's Management Training Program in Canton, OH - Jan 2008
- Completed Sandler's Sales Mastery program in Jan 2020
- Issued Water Star certification by Florida Nursery, Growers and Landscaper Association (FNGLA)
Timeline
Sales Manager (Contractor)
RadMarc Services
11.2022 - Current
Owner
Water Oak Irrigation
06.2021 - 08.2024
Area Sales Manager
Kenan Advantage Group, Inc
06.2018 - 06.2021
Owner
Synergy Lawn Care LLC
03.2014 - 05.2018
Dispatcher
Kenan Advantage Group, Inc
03.2014 - 07.2015
Manager
Clark Oil
10.2013 - 03.2014
Dispatch Supervisor
Kenan Advantage Group Inc.
01.2010 - 02.2013
Dispatcher
Kenan Advantage Group Inc.
08.2005 - 08.2008
High School Diploma -
St. Cloud High School